Telecommunications Technician

Cherokee Federal; San Antonio (TX); On-site; USD 65,000 - 70,000; Full time

Job summary

A leading company is seeking a Telecommunications Technician specializing in audiovisual and video teleconferencing systems. The role involves installation, configuration, and maintenance of AV equipment, ensuring smooth communication during video conferences. Candidates must have an active SECRET clearance and relevant experience in VTC systems. Full-time benefits include medical, dental, vision, and 401K.

Benefits

Medical

Dental

Vision

401K

Qualifications

• Minimum of 3-5 years’ experience with VTC troubleshooting and setup.
• Technical analysis and system design skills for AV concepts.

Responsibilities

• Set up, facilitate, test, and operate all AV/VTC equipment.
• Provide operational and maintenance support for A/V VTC systems.
• Conduct preventive maintenance and troubleshooting of AV/VTC assets.

Skills

VTC troubleshooting

Technical analysis

System design

Education

3-5 years experience

Tools

Polycom

Cisco

Tandberg

Job description

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Telecommunication Technician Audio Video/Video Teleconferencing

Active SECRET clearance required.

Job Description

A Telecommunication Technician Audio Video/Video Teleconferencing is responsible for installing, configuring, and maintaining audiovisual and video teleconferencing systems. They work with various audiovisual equipment, such as cameras, microphones, speakers, displays, and control systems, to ensure smooth and reliable communication during video conferences and presentations. They troubleshoot technical issues, perform equipment upgrades, and provide support to end-users. Additionally, they may assist in the setup and operation of video conferencing events or meetings. The Telecommunication Technician Audio Video/Video Teleconferencing plays a crucial role in facilitating effective communication and collaboration through audiovisual technology.

Compensation & Benefits

Estimated Starting Salary Range: $65,000 to $70,000 annually. Pay is commensurate with experience. Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change without notice.

Responsibilities

• Set up, facilitate, test, and operate all AV/VTC equipment in conference centers and rooms.
• Provide operational and maintenance support for NIPR/SIPR A/V VTC systems, video walls, signage, and related equipment. Offer operational instructions to AV customers.
• Perform Tier 1 & 2 troubleshooting of A/V display sharing and control interfaces.
• Conduct preventive maintenance, installation, operation, and troubleshooting of AV/VTC assets.
• Ensure documentation exists, including operational instructions and SOPs, updating as needed.
• Assist with troubleshooting and diagnostics for system failures or issues.
• Support system upgrades and participate in telecommunications and networking projects.
• Research emerging AV technologies for future implementation.
• Create, update, and resolve trouble tickets and service requests daily.

Experience, Education, Skills

• Minimum of 3-5 years’ experience with VTC troubleshooting, setup, and knowledge of Polycom/Cisco/Tandberg systems.
• Technical analysis and system design skills for AV concepts.
• Experience with large, complex projects involving upgrades and modifications.
• On-site telecommunications design supporting agency standards and policies.

Additional Requirements

• Must pass pre-employment qualifications of Cherokee Federal.
• 100% Onsite work.
• Active SECRET clearance.

Company Information

Cherokee Nation Systems Solutions provides support, services, and solutions to federal and commercial clients, focusing on personalized solutions. It is part of Cherokee Federal, a tribally owned federal contracting company. More info at cherokee-federal.com.

Similar Job Titles

• Defense Audio Visual (A/V) Systems Technician
• Government Video Teleconferencing (VTC) Specialist
• Military Telecommunications Systems Engineer
• Secure Communications Technician (A/V & VTC Support)
• DoD Telepresence and Multimedia Systems Integrator

Keywords

• VTC setup
• audio visual or AV
• switch configuration or router configuration
• trouble tickets
• telecommunications design

Legal Disclaimer

All qualified applicants will receive consideration without regard to veteran status, disability, or other protected categories. Many roles require access to government/military facilities, requiring passing pre-employment qualifications.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Business Consulting and Services