Telecommunications Systems Administrator

Placements24; Waukee (IA); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Salary package reflecting expertise

Advanced training & certifications

Stable working environment

Job summary

Placements24 is seeking a Telecommunications Systems Administrator for a client in Paarl, Western Cape. The role focuses on overseeing PBX, VoIP, mobile infrastructure, and related hardware to ensure reliable communication services for communities and businesses.

You will monitor performance, apply patches and security updates, support incidents, and develop disaster recovery plans. The ideal candidate holds a Diploma or Bachelor's in IT/Telecommunications and at least four years of experience

Qualifications

• Diploma or Bachelor's degree in Information Technology or Telecommunications.
• At least 4 years of proven experience in managing telecommunication systems.
• Strong knowledge of VoIP, SIP, H.323 protocols, and related technologies.

Responsibilities

• Administer, configure, and maintain telecommunication systems including PBX, VoIP, and mobile infrastructure.
• Monitor performance, availability, and capacity; implement proactive measures.
• Apply updates, patches, and security enhancements to safeguard systems.
• Respond to incidents and service requests related to telecom systems.
• Develop disaster recovery and business continuity plans for communication services.
• Maintain documentation, guides, and user manuals.
• Collaborate with vendors to manage integrations and resolve issues.
• Provide training and support to end-users on telecom functionalities.
• Evaluate new technologies to improve systems and capabilities.

Skills

VoIP

SIP/H.323

PBX systems

Education

Diploma or Bachelor's degree in IT/Telecommunications

Tools

Asterisk

Cisco CallManager

Job description

About the Role

Our client, a prominent player in the telecommunications sector in **Paarl, Western Cape**, is actively recruiting a dedicated Telecommunications Systems Administrator. This pivotal role involves the oversight and management of our client's critical communication systems, ensuring seamless operation and optimal performance. The ideal candidate will possess a deep understanding of telecommunications infrastructure and a proactive approach to system maintenance and enhancement. You will be instrumental in supporting a wide array of services that connect communities and businesses across the region. This is a fantastic opportunity to advance your career within a growing company situated in the picturesque **Paarl** valley, known for its wine estates and stunning scenery.

Key Responsibilities

• Administer, configure, and maintain telecommunication systems, including PBX, VoIP, mobile infrastructure, and related hardware.
• Monitor system performance, availability, and capacity, implementing proactive measures to prevent issues.
• Perform regular system updates, patches, and security enhancements to safeguard infrastructure.
• Respond to and resolve technical incidents and service requests related to telecommunication systems.
• Develop and execute disaster recovery and business continuity plans for communication services.
• Create and maintain accurate system documentation, operational guides, and user manuals.
• Collaborate with vendors and service providers to manage system integrations and resolve complex problems.
• Provide technical support and training to end-users on telecommunication system functionalities.
• Evaluate new technologies and solutions to improve existing systems and introduce new capabilities.

Requirements

• Diploma or Bachelor's degree in Information Technology, Telecommunications, or a related field.
• At least 4 years of proven experience in managing and maintaining telecommunication systems.
• In-depth knowledge of VoIP technologies, SIP, H.323, and associated protocols.
• Experience with PBX systems (e.g., Asterisk, Cisco CallManager) and mobile network elements.
• Familiarity with network protocols and troubleshooting techniques.
• Strong understanding of telecommunication security best practices.
• Excellent diagnostic and problem-solving abilities.
• Good communication skills, both written and verbal.
• Ability to work independently and as part of a team.

Benefits

• An attractive salary package reflecting your expertise and contribution.
• Access to advanced training and professional certifications.
• A supportive and stable working environment.
• Opportunity to shape the communication infrastructure in a key South African region.