Telecom Field Service Technician

Placements24; Waukee (IA); Hybrid; USD 15,000 - 20,000; Full time

Benefits offered by this job

Competitive pay incentives

Company vehicle & fuel card

Health and wellness benefits

Ongoing training on telecom tech

Overtime opportunities in Paarl

Job summary

Placements24 is seeking a reliable Telecom Field Service Technician to support operations in and around Paarl. This hands‑on role installs, maintains, and repairs telecommunications equipment at customer sites, serving as the face of the company with a focus on top-quality service and technical support.

The ideal candidate is customer-focused, technically adept, and comfortable working independently in the field.

Qualifications

• High school diploma or equivalent; technical certification in electronics or telecommunications is a plus.
• Previous field service or similar technical role experience.
• Proficient with hand tools, diagnostic equipment and basic electronics.

Responsibilities

• Install, configure, and test telecommunications equipment at customer premises.
• Diagnose and troubleshoot issues with existing installations.
• Respond to service calls and emergency repair requests promptly.
• Educate customers on service usage and basic troubleshooting.
• Maintain accurate service records, inventory, and work orders.
• Adhere to safety protocols at customer locations.

Skills

Customer service

Communication

Field service

Diagnostics

Electronics basics

Education

High school diploma

Technical certification in electronics/telecommunications

Tools

Hand tools

Diagnostic equipment

Job description

About the Role

Our client is seeking a reliable and skilled Telecom Field Service Technician to support their operations in and around Paarl . This hands‑on role involves the installation, maintenance, and repair of telecommunications equipment at customer sites. You will be the face of the company, ensuring customers receive high-quality service and technical support. The ideal candidate is customer-focused, possesses strong technical aptitude, and is comfortable working independently in the field. This is a great opportunity to join a growing telecom company and contribute to delivering essential communication services, working in a role that offers both technical challenges and direct customer interaction.

Key Responsibilities

• Install, configure, and test telecommunications equipment , including broadband modems, routers, and other customer premises devices.
• Perform diagnostics and troubleshooting on existing installations, resolving technical issues efficiently.
• Respond to service calls and emergency repair requests in a timely manner.
• Educate customers on service usage and basic troubleshooting techniques.
• Maintain accurate records of service calls, equipment inventory, and completed work orders.
• Adhere to safety protocols and company guidelines while performing duties at customer locations.

Requirements

• High school diploma or equivalent; technical certification in electronics or telecommunications is a plus.
• Previous experience as a Field Service Technician or in a similar technical role.
• Proficiency with hand tools, diagnostic equipment, and basic electronics.
• A valid driver's license and a clean driving record.
• Excellent customer service and communication skills.
• Ability to work independently and manage time effectively in the field.

Benefits

• Competitive hourly wage with potential for performance incentives.
• Company vehicle and fuel card provided for field work.
• Comprehensive health and wellness benefits package.
• Ongoing training on new telecom technologies and equipment.
• A flexible work environment with opportunities for overtime in the Paarl region.