Telecommunications Supervisor - Hospital Operations

U.S. Department of Veterans Affairs; Columbia Township (MO); On-site; USD 42,000 - 55,000; Full time

Job summary

U.S. Department of Veterans Affairs' Truman VA Medical Center in Columbia, Missouri, is seeking a Supervisory Telephone Operator to oversee the telecommunications unit and provide comprehensive support for hospital services and patient information.

The role emphasizes supervising daily operations, administering HR actions, handling emergencies, and ensuring timely communications across sites. Requires time-in-grade experience and supervisory skills; on-site work schedule Monday–Friday

Qualifications

• Experience as a supervisor in a healthcare or federal setting is expected.
• Familiarity with telephone and communications systems used in large facilities.
• Knowledge of emergency notification and call routing procedures.

Responsibilities

• Oversees daily operation of the telecommunications unit and staff.
• Provides technical and administrative guidance to employees; conducts HR actions.
• Manages incoming/outgoing calls, patient information, and emergency broadcasts.
• Serves as liaison for outage reporting and maintenance communication.

Skills

Supervisory functions

Telephone systems

Emergency info management

Job description

U.S. Department of Veterans Affairs' Truman VA Medical Center in Columbia, Missouri, is seeking a Supervisory Telephone Operator to oversee the telecommunications unit and provide comprehensive support for hospital services and patient information.

The role emphasizes supervising daily operations, administering HR actions, handling emergencies, and ensuring timely communications across sites. Requires time-in-grade experience and supervisory skills; on-site work schedule Monday–Friday