Telecommunications Project Manager / Coordinator

Optus; United States; Remote; Full time

Job summary

Optus seeks a Telecommunications Project Manager to coordinate project rollouts and ensure customer satisfaction. This role involves managing projects from start to finish, collaborating with teams, and requires a strong project management background. Offering a dynamic work environment and competitive benefits.

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Tuition reimbursement

Vision insurance

Qualifications

• 3–5 years of experience in project coordination or project management.
• Project Management certification (CAPM, PMP, or equivalent) is preferred.
• Experience with infrastructure and network equipment installation.

Responsibilities

• Assist in the development and review of project SOWs.
• Develop project plans and schedules necessary for project completion.
• Conduct conference calls with customers and vendors for updates.

Skills

Attention to detail

Organization

Customer service

Teamwork

Education

Bachelor's degree (BA/BS) or equivalent experience

Tools

Microsoft Office

Project Management software

Job description

Telecommunications Project Manager / Coordinator

Telecommunications Project Manager / Coordinator

Who We Are

We’re not just another IT services firm—we're architects of business transformation. Our cutting-edge solutions and customer-first approach are revolutionizing how businesses connect, communicate, and create value in the digital landscape. As a national leader in IT service delivery, we're seeking sharp, results-driven professionals to join our team and push the boundaries of what's possible.

Who We Are

We’re not just another IT services firm—we're architects of business transformation. Our cutting-edge solutions and customer-first approach are revolutionizing how businesses connect, communicate, and create value in the digital landscape. As a national leader in IT service delivery, we're seeking sharp, results-driven professionals to join our team and push the boundaries of what's possible.

At Optus, we've cultivated an environment where innovation thrives, collaboration is second nature, and openness drives progress. Our team leverages their expertise and commitment to CX to streamline multi-site enterprise operations, ensuring seamless functionality and instilling confidence in our clients nationwide. By joining us, you'll be part of a dynamic force that's setting new standards in IT service excellence.

Summary

The Project Manager works with the Optus sales team, customers, technical experts and subcontractors to facilitate project rollouts and installations from start to finish. This includes reviewing SOWs, creating and maintaining project plans and schedules, scheduling technicians, documenting progress, ensuring all deliverables have been met and ensuring customer satisfaction.

This can be a remote position if you do not live within daily driving distance of our office in Jonesboro, AR.

Responsibilities

• Assist in the development and review of project SOWs
• Develop project plans and schedules necessary for the successful completion of projects and rollouts
• Negotiate, schedule and coordinate project resources as needed, leveraging Optus resources whenever possible
• Place andor coordinate equipment and material orders and shipments needed for projects
• Manage project scope, create change orders when needed and gain customer approvals prior to authorizing additional work
• Conduct conference calls with customers and vendors to update project progress and status
• Able to estimate costs and take necessary action to keep projects on schedule and on budget
• Gather all project documentation, deliverables and project costs to ensure proper costing and customer invoicing to complete a project
• Assist with the development of internal process documentation and external customer documentation
• Continually look for opportunities to improve the pre or post projectinstallation processes
• Handles complex and long term projects
• Work is managed at project milestones
• Model appropriate behavior in regards to Optus' Core Values and Code of Ethics policies and supports Optus' team approach to quality to drive Optus forward
• Other duties or tasks as assigned by management
  
  

Requirements:

• Bachelor's degree (BA/BS) or equivalent experience
• 3–5 years of experience in project coordination or project management, with a strong understanding of projects involving cabling, racks, infrastructure, and network equipment installation
• Project Management certification (CAPM, PMP, or equivalent) or equivalent experience
• Experience utilizing Microsoft Office products including Word, Excel, PowerPoint, Visio, Project and Outlook
• Attention to detail and great organizational skills
• Must be a team player with a positive attitude and able to demonstrate excellent customer service skills
• This position requires the successful candidate to be able to multi-task, work within externally developed deadlines, and respond promptly and efficiently to change.
  
  

What We Offer:

• Pay range is between $24-$28/hr.
• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance
  
  

Optus is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

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