Telecommunications Officer

Borough of Madison; Madison (WI); On-site; USD 54,000 - 69,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Prescription coverage

Retirement plan

Paid time off

Holidays

Deferred compensation

AFLAC supplemental

YMCA discount

Credit unions

Job summary

The Madison Police Department is seeking a full-time Public Safety Telecommunications Officer to record telephone communications and relay radio messages to patrol vehicles and personnel. Applicants should have a high school diploma or GED, with an associate degree or higher preferred; bilingual Spanish is a plus.

The role requires flexibility for weekend/holiday shifts and offers a full benefits package included with a union position. Applications must be received by Thursday, October 1, 2026.

Qualifications

• High School diploma or GED required; Associate degree or higher preferred.
• Bilingual skills a plus (Spanish).
• Three years of experience in public safety telecommunications preferred.

Responsibilities

• Record telephone communications and relay radio messages to vehicles/personnel.
• Perform other duties as assigned.
• Work shifts including weekends and holidays.

Skills

Spanish bilingual

Education

High school diploma or GED

Associate degree or higher preferred

Job description

Madison Police Department

Telecommunications Officer

We are accepting applications for the position of full-time Public Safety Telecommunications Officer in the Madison Police Department. Responsibilities include, but are not limited to, recording telephone communications, receiving and relaying radio messages to various vehicles/personnel, and other duties as assigned.

Salary range is $54,281- $69,311. Possibility of a $1,500 dollar bonus for a successful job performance review in July of every year.

High school diploma or GED required. Associates degree or higher preferred. Three (3) years of experience in public safety telecommunications is preferred. Bilingual with Spanish a plus.

Must possess a valid New Jersey driver’s license. Must be 18 years or older. The ideal candidate must be able to multitask and work shifts including weekends and holidays.

Full benefits package offered; including medical, dental, prescription coverage or up to a $5,000 an annual stipend for those who opt out of the Borough’s group health benefit insurance plan; enrollment in NJ Public Retirement System; paid time off (vacation, sick and personal) including twelve (12) holidays; optional enrollment in a deferred compensation plan and in AFLAC supplemental insurance; discount at the Madison Area YMCA; and eligibility to join two (2) local federal credit unions.

This is a union position.

Applications must be received by close of business on Thursday, October 1, 2026. No phone calls. ADA/EOE