Telecommunications Officer

Greenwood County; Greenwood (SC); On-site; USD 38,000 - 43,000; Full time

Benefits offered by this job

Health insurance

SCRS retirement

Paid vacation and sick leave

Opportunities to develop public safety

Job summary

Greenwood County Emergency Communications is seeking Telecommunications Officers (911 Dispatchers) to be the voice on the line during emergencies. You will stay calm, gather essential information, and guide callers through critical steps while coordinating with responders.

Requirements include a high school diploma or GED and SCCJA E-911 training with NCIC certification. The role offers a competitive salary, health insurance, SCRS retirement, paid vacation and sick leave, and opportunities to

Qualifications

• High school diploma or GED required.
• Strong communication and multitasking skills.

Responsibilities

• Answer and process emergency 911 and non-emergency calls.
• Dispatch law enforcement and emergency response personnel to incidents.
• Provide emergency medical instructions, including CPR and first aid guidance.
• Monitor radio communications and coordinate information between agencies.
• Accurately document calls, incidents, and information using CAD systems.
• Prioritize multiple calls and incidents while remaining calm under pressure.
• Maintain accurate records in local, state, and federal databases.

Education

High school diploma or GED

Job description

NOW HIRING: TELECOMMUNICATIONS OFFICER

Greenwood County, South Carolina | Emergency Communications

Salary: $37,550 – $43,000 Annually
Schedule: 12-Hour Rotating Shifts

Be the Voice That Makes a Difference!

Are you calm under pressure, detail-oriented, and passionate about helping others? Greenwood County Emergency Communications is looking for dedicated individuals to join our team as Telecommunications Officers (911 Dispatchers).

As a Telecommunications Officer, you will play a critical role in public safety by serving as the first point of contact during emergencies. Your ability to remain focused, communicate clearly, and make quick decisions will help ensure that residents and first responders receive the assistance they need.

What You'll Do

• Answer and process emergency 911 and non-emergency calls.
• Dispatch law enforcement and emergency response personnel to incidents.
• Provide emergency medical instructions, including CPR and first aid guidance, when necessary.
• Monitor radio communications and coordinate information between emergency response agencies.
• Accurately document calls, incidents, and important information using computer-aided dispatch systems.
• Prioritize multiple calls and incidents while remaining calm and professional in high-pressure situations.
• Maintain accurate records and information in local, state, and federal databases.

What We're Looking For

• High school diploma or GED equivalent.
• Strong communication, listening, and multitasking skills.
• Ability to remain calm and make sound decisions during stressful situations.
• Attention to detail and the ability to accurately enter and maintain information.
• Ability to work 12-hour rotating shifts.

Required Certifications: Employees must successfully complete the South Carolina Criminal Justice Academy (SCCJA) E-911 training and certification requirements and obtain NCIC certification as a condition of continued employment.

Why Join Greenwood County?

Greenwood County offers a rewarding opportunity to serve your community while building a career in public safety.

Benefits include:

• Competitive salary of $37,550 – $43,000
• Health insurance and additional benefit options
• South Carolina Retirement System (SCRS)
• Paid vacation and sick leave
• Opportunities to develop valuable emergency communications skills

Greenwood County is an Equal Opportunity Employer.