Telecommunication Support Specialist I

Wright; Dayton (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

Wright State University in Dayton, OH seeks a Telecommunication Support Specialist I to install and maintain low-voltage cabling. Under general direction, you will use independent judgment to support wiring installations, testing, and documentation in a fast-paced IT environment.

Candidates should have a high school diploma or GED with relevant FT experience, knowledge of NEC and BICSI standards, and a valid US driver’s license.

Qualifications

• High school diploma or GED with 3 years related FT experience, or 2 years post-secondary plus 1 year FT experience
• Experience with fiber optic, voice, and data cable installation, maintenance, and record keeping in a commercial environment
• Understand local and NEC code requirements for cabling infrastructure installation
• Understand BICSI installation standards and best practices
• Excellent interpersonal, verbal, and written communication skills
• Valid US driver’s license for at least one year and ability to operate University vehicles

Responsibilities

• Install and terminate low-voltage cabling and ensure code compliant systems; complete job tickets for billing and inventory management
• Assist with installation of wired/wireless network hardware, access control systems, security cameras, and related IT infrastructure
• Process MAC orders and trouble tickets, test/verify, repair or replace faulty equipment, and document cable plant and network ports
• Other duties as assigned

Job description

Wright State University is an equal opportunity employer.

Faculty Rank or Job Title

Faculty Rank or Job Title Telecommunication Support Specialist I

Job Category:

Job Category: IT

Department

Department Computing & Telecommunications

EEO number:

EEO number: 27C081

Position FTE

100%

Minimum Hourly Rate

Minimum Hourly Rate $ 26.25

Eclass

Eclass 34 Classified FT Hourly BW

Salary Band:

Salary Band: CS 17

Job Summary/Basic Function:

Under general direction and in accordance with accepted practices, uses independent judgment in performing a variety of duties and tasks related to the installation and maintenance of low-voltage communications cabling.

Minimum Qualifications

• A high school diploma or GED and three years (FT) of related work experience, OR two years of post-secondary education and one years of (FT) related work experience. Related work experience should include fiber optic, voice, and data cable, installation, maintenance, and record keeping in a commercial environment.
• Must be able to demonstrate an understanding of the local and NEC code requirements regarding the cabling infrastructure installation process.
• Must be able to demonstrate an understanding of BICSI installation standards and best practices.
• Excellent interpersonal, verbal, and written communication skills.
• Must possess a valid United States driver’s license for at least one year and maintain eligibility to operate University motor vehicles.

WSU TESTING / EXAMINATIONS REQUIRED

Preferred Qualifications

Essential Functions and percent of time:

• 50% Installation and termination of various types of low-voltage communications cabling including the appropriate supports and pathways as needed to complete a code and standards compliant system. Testing to ensure installation meets minimum established transmission line standards and characteristics. Complete job tickets to generate proper billing and cable inventory management.
• 25% Assist with the installation of wired and wireless network hardware, access control system components, security cameras, and other peripherals. Assist with communications room buildouts and other communications and IT infrastructure related work.
• 20% Complete assigned MAC (move, add, change) orders and trouble calls/tickets for customers, which includes testing/verification, repairs or replacement of faulty equipment and accurate cable plant and network port documentation.
• 5% Other duties as assigned.

Essential Functions and percent of time (cont'd):

Non-Essential Functions and percent of time:

Working Conditions

May be required to work weekends and nights when necessary and to carry paging or cellular equipment for normal business activities and after normal working hour’s response. Routine lifting is required when transporting equipment and supplies from inventory to field site; must be able to lift a minimum of 50 pounds. This position requires climbing stepladders for wiring and the occasional use of aerial equipment or ladders.

Special Instructions to Applicants

Posting Date

Posting Date 10/29/2026

First Consideration Date:

First Consideration Date: 11/12/2026

Closing Date

Open Until Filled Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have related work experience in fiber optic, voice, and data cable, installation, maintenance and record keeping?
  • Yes
  • No
• * Are you able to demonstrate an understanding of the local and NEC code requirements regarding the cabling infrastructure installation process?
  • Yes
  • No
• * Have you possessed a valid U.S. drivers license for at least one year?
  • Yes
  • No

3640 Colonel Glenn Hwy., Dayton, OH 45435 USA