Program Coordinator II - Truck Permit Office

Massachusetts Department of Public Health; Weston (MA); Hybrid; USD 74,000 - 109,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Massachusetts Department of Transportation seeks an administrative services professional to coordinate truck and trailer permitting activities. You will process OS/OW permits, review routes to avoid construction, and ensure compliance with MassDOT and DOT policies.

The role involves stakeholder communication and data/document management. The position supports use of the OASIS permitting system and requires strong attention to detail and timely processing of applications.

Responsibilities

• Coordinate, review, and monitor truck and trailer permitting activities, including OS/OW permits.
• Evaluate routes to avoid construction, weight limits and time restrictions.
• Interpret and apply state and federal laws governing vehicle weights and dimensions.
• Review vehicle ratings and manufacturer GVWR for permit accuracy.
• Ensure permit packages are complete and compliant with requirements.
• Maintain permit records and reconcile revenue with fiscal management.
• Provide guidance to applicants and stakeholders on permit requirements.

Skills

Permitting coordination

Regulatory compliance

Route analysis

Stakeholder communication

Tools

OASIS system

Job description

An Official website of the Commonwealth of Massachusetts

Job Description

Description

Position Summary

Incumbents of positions in this series coordinate, monitor and review permit issuance activities for trucks and trailers validating compliance with state and federal laws, regulations and DOT policy. Review and analyze state laws and regulations related to truck weights and dimensions in order to create and execute truck permit applications, collect fees and issue overweight permits. Confidently process applications, issue relevant permits and collect fees. Review and analyze each permit application, in a timely manner, for correct routing to avoid construction. Review and analyze truck ratings and their relationship to appropriate permitted weight(s) and reducible load applications for authenticity of manufacturer’s certification as required by law.

Duties and Responsibilities

• Coordinate, review, and monitor truck and trailer permitting activities, including the issuance of Oversize/Overweight (OS/OW) and over-dimensional permits, to ensure safe and successful operations and compliance with Massachusetts Motor Vehicle and Traffic Laws, applicable federal Department of Transportation (DOT) laws and regulations, MassDOT policies, and Truck Permit Office procedures.
• Accurately review, analyze, process, and issue OS/OW trip permit applications in a timely manner. Evaluate proposed routes to identify and avoid construction, roadway closures, bridge and roadway restrictions, length/width/height limitations, weight restrictions, and applicable date and time-of-travel restrictions.
• Interpret and apply state and federal laws, regulations, policies, and procedures governing commercial vehicle weights and dimensions in order to review permit applications, determine eligibility and appropriate permit requirements, assess applicable fees, and issue overweight and over-dimensional permits.
• Review and analyze vehicle and truck ratings, including manufacturer Gross Vehicle Weight Ratings (GVWR) and other applicable specifications, to determine appropriate permitted weights and ensure compliance with applicable requirements.
• Review and analyze individual permit applications for completeness, accuracy, vehicle configuration, dimensions, weight, proposed routing, and applicable restrictions prior to permit issuance.
• Review proposed routes and coordinate routing requirements to ensure permitted vehicles avoid construction, roadway restrictions, closures, infrastructure limitations, and other conditions that may affect the safe movement of oversize or overweight loads.
• Review and analyze reducible-load permit applications to verify the authenticity and adequacy of manufacturers' certifications and other supporting documentation required by applicable laws, regulations, and policies.
• Communicate and coordinate with MassDOT District Offices, local authorities, law enforcement, and other appropriate entities regarding road closures, construction activities, roadway restrictions, and other conditions affecting the movement and routing of over-dimensional and overweight loads.
• Maintain current knowledge of trucking industry practices, MassDOT requirements, Massachusetts laws and regulations, and applicable federal DOT requirements affecting commercial vehicle permitting.
• Provide technical assistance, guidance, and advice to agency personnel, permit applicants, businesses, and other stakeholders regarding truck permit requirements, application procedures, routing requirements, permit issuance, and the proper interpretation and use of issued permits.
• Respond promptly and professionally to internal and external inquiries concerning permit applications, application status, permitting requirements, procedures, fees, routing, and applicable laws and regulations.
• Clearly, respectfully, and patiently guide applicants through the permitting process by telephone, email, online systems, and in-person communication, including explaining application requirements, required documentation, applicable restrictions, and permit conditions.
• Confer with management, agency personnel, and other stakeholders regarding Truck Permit Office operations, program implementation, evaluation, monitoring, policies, procedures, resource needs, and program requirements.
• Assist management in identifying program requirements and evaluating operational procedures, criteria, and standards to support efficient and consistent administration of truck permitting activities.
• Review Truck Permit Office reports, documents, correspondence, memoranda, applications, and permit packages for completeness, accuracy, consistency, and compliance with established requirements.
• Ensure all required forms, certifications, supporting documentation, and other materials are included and properly completed as part of applicable permit packages.
• Utilize MassDOT information technology systems and applications, including the OASIS online truck permitting system, to review, process, document, track, and issue permits.
• Maintain complete and accurate permit records and files, including documentation validating manufacturer Gross Vehicle Weight Ratings and records of previously issued permits.
• Review historical permit records and supporting documentation when processing permit renewals, requests for permitted weight increases, permit transfers to another company, and other permit modifications to ensure accuracy and compliance.
• Track incoming checks and other permit-related payments, verify that appropriate fees have been assessed and received, maintain accurate transaction records, and forward required information to fiscal management for vendor billing and reconciliation in an efficient and timely manner.
• Perform daily revenue closeout activities, identify and reconcile revenue overages and shortages, maintain supporting financial documentation, and work cooperatively with fiscal staff and auditors to ensure records are complete, accurate, and properly maintained.

About MassDOT

The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at mass.gov/massdot-careers.

MassDOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.

Highway

Qualifications

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Current MassDOT employees should use their internal MassCareers account to apply.

Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at [e-mail].

For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.

For a disability-related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 857-274-1935.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

An Equal Opportunity / Aff… Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Primary Location

United States-Massachusetts-Weston - 668 South Avenue

Job

Administrative Services

Agency

Massachusetts Department of Transportation

Schedule

Full-time

Shift

Day

Job Posting

Sep 25, 2026, 6:09:48 PM

Number of Openings

1

Salary

73,616.14 - 108,534.14 Yearly

If you have Diversity, ... contact ... : Derrick Mann - 8573688541

Bargaining Unit : DOT

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : Yes