Carrier Relations Specialist

Conterra; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Core values (teamwork)

Talented team

Flexible PTO + holidays

Job summary

Conterra Networks in Charlotte, NC is seeking a G&A - Service Delivery & PMO professional to manage telecom cost analysis, vendor contracts, and procurement across education, healthcare, enterprise, and carrier clients. This full-time role supports a growing fiber network and requires strong negotiation and relationship skills.

You will coordinate with third party providers, maintain rate cards, review quotes, and ensure timely fulfillment of last-mile services while driving efficiency and cost

Qualifications

• Bachelor’s degree or related experience in telecom cost analysis.
• 3–5 years in telecom cost analysis, carrier relations, pricing or procurement.
• Knowledge of Ethernet, IP, wavelengths, and dark fiber helpful.
• Strong negotiation and written/verbal communication skills.

Responsibilities

• Develop and maintain relationships with third party providers.
• Maintain contracts, rate cards, network maps, and vendor information.
• Assist with negotiating rates, terms, and SLAs with providers.
• Review internal quote requests and provide competitive pricing.
• Coordinate fulfillment of last-mile provider orders and timelines.
• Research new off-net opportunities and track performance of services.

Skills

Telecom cost analysis

Carrier relations

Pricing strategies

Procurement

Negotiation

Communication

Education

Bachelor’s degree in Business, Finance, Engineering or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

G&A - SERVICE DELIVERY & PMO Full-time Regular Charlotte, NC, US

About Conterra

Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network.

We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider.

Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people—and how much we care before, during, and after the build—that truly sets us apart.

As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team.

And that’s where you come in.

This position can be in any of the following locations: Charlotte, NC or Longview, TX

The position is a unique opportunity to

• Join a company that designs, builds, and operates new-technology-based telecom networks in the education, healthcare, enterprise, and carrier industries throughout the U.S.
• Work in a challenging, entrepreneurial environment that maintains the highest levels of integrity and reliability when partnering with organizations that share our vision and commitment to performance excellence.

What you will be doing

• Develop and maintain strong relationships with third party providers fostering trust and collaboration.
• Maintain contracts, update rate cards, building lists and network maps, escalation lists, and other vendor information as needed.
• Assist with negotiating rates, terms, conditions, and SLAs with third-party providers to ensure compliance with policy and objectives.
• Review and respond to internal quote requests and provide competitive pricing for off-net services.
• Review incoming orders and prepare order for submission by confirming services to be ordered along with the term and expected third-party cost.
• Provide coordination of fulfillment of last-mile provider orders, responsible for meeting timeline for a facilities-based, telecommunications service provider.
• Research and evaluate new off-net opportunities and providers, expanding network coverage and capabilities.
• Track and report on the performance and quality of last-mile services.
• Maintain off-net inventory, and contribute to optimization activities.
• Ad-hoc projects and requests as needed.

What you will need

• Bachelor’s degree in Business, Finance, Engineering or related experience.
• Minimum of three (3) to five (5) years’ experience in telecom cost analysis, carrier relations, pricing or procurement.
• Strong knowledge of telecom products and services to include Ethernet, IP, Wavelengths and Dark Fiber.
• Excellent negotiation and communication skills, both written and verbal.
• Communicate effectively and influence internal resources and external stakeholders at all experience levels.
• Ability to analyze and define problems, prioritize workflow, multitask, meet deadlines, and remain flexible.
• Ability to think through project dependencies and complexities to find creative ways to solve potential problems.

What we offer

• Core values that embody teamwork, integrity, and excellence
• A super talented team who values hard work, success, and fun :)
• Flexible and generous PTO schedule + paid Holiday schedule