Telecom Technical Writer: End-User Docs & Guides

Collabera; Waltham (MA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid vacations

Medical, Dental, and Vision insurance

401K retirement savings plan

Life Insurance

Disability Insurance

Job summary

A prominent IT services company in Waltham is seeking a Technical Writer to create clear documentation for network hardware end users. Candidates should have experience in technical writing, ideally for mobile services and cloud platforms. The role requires collaboration with product management and engineering teams to ensure high-quality documentation. The position offers a 6+ month duration with a high possibility of extension and includes a comprehensive benefits package.

Qualifications

• Technical writer with experience writing for network hardware end users.
• Experience writing technical content including user guides and design specifications.
• Knowledge of mobile services/apps and cloud platforms preferred.

Responsibilities

• Convert documentation for network hardware end users.
• Work closely with product management and engineering teams.
• Promote continuous improvement on the documentation experience.

Skills

Technical writing

Documentation for network hardware

Experience with mobile services/apps

Familiarity with scripting and programming concepts

Ability to address content gaps

Job description

A prominent IT services company in Waltham is seeking a Technical Writer to create clear documentation for network hardware end users. Candidates should have experience in technical writing, ideally for mobile services and cloud platforms. The role requires collaboration with product management and engineering teams to ensure high-quality documentation. The position offers a 6+ month duration with a high possibility of extension and includes a comprehensive benefits package.