Technical Writer

Collabera; Waltham (MA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid vacations

Medical, Dental, and Vision insurance

401K retirement savings plan

Life Insurance

Disability Insurance

Job summary

A prominent IT services company in Waltham is seeking a Technical Writer to create clear documentation for network hardware end users. Candidates should have experience in technical writing, ideally for mobile services and cloud platforms. The role requires collaboration with product management and engineering teams to ensure high-quality documentation. The position offers a 6+ month duration with a high possibility of extension and includes a comprehensive benefits package.

Qualifications

• Technical writer with experience writing for network hardware end users.
• Experience writing technical content including user guides and design specifications.
• Knowledge of mobile services/apps and cloud platforms preferred.

Responsibilities

• Convert documentation for network hardware end users.
• Work closely with product management and engineering teams.
• Promote continuous improvement on the documentation experience.

Skills

Technical writing

Documentation for network hardware

Experience with mobile services/apps

Familiarity with scripting and programming concepts

Ability to address content gaps

Job description

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.

With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.

• Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
• Collabera listed in GS 100 - recognized for excellence and maturity
• Collabera named among the Top 500 Diversity Owned Businesses
• Collabera listed in GS 100 & ranked among top 10 service providers
• Collabera was ranked:
• 32 in the Top 100 Large Businesses in the U.S
• 18 in Top 500 Diversity Owned Businesses in the U.S
• 3 in the Top 100 Diversity Owned Businesses in New Jersey
• 3 in the Top 100 Privately-held Businesses in New Jersey
• 66th on FinTech 100
• 35th among top private companies in New Jersey

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Industry Telecom

Work Location Waltham – MA - 02451

Job Title Technical Writer

Duration 6+ months (High possibility of extension)

Job Id 78_36470_Technical Writer

Skills and Qualifications

• Goal is to convert so please be aware of your candidates right to work status when submitting.
• Technical writer with experience writing and delivering documentation for network hardware end users rather than API. API is nice to have but not a requirement.
• Experience and knowledge of mobile services/apps and cloud platforms (mobile advertising a plus).
• Experience writing technical content for end users and developers, including reference manuals, user guides, and design specifications.
• Familiarity with scripting and programming concepts/languages preferred. Work closely with product management, engineering project teams, and other stakeholders to write and deliver customer-focused technical documentation for product releases.
• Address content gaps, act on internal and direct customer feedback, and promote continuous improvement on the documentation experience.

If you are not interested in the role or if now isn’t a great time for a move, just let me know if I can help in the future or if you need assistance in making a connection.

To know more about Collabera, please visit us on www.collabera.com

Should you have any questions, please feel free to call me on 973-637-1978. I look forward to working with you.

Additional Information

If you are interested, you may reach me at: