Telecom Software QA Engineer

American Society for Quality; Paramus (NJ); Hybrid; USD 70,000 - 110,000; Full time

Job summary

American Society for Quality is seeking a hands-on Software QA Engineer to support software solutions within the telecommunications space. The role focuses on testing across mobile, web, backend, and API layers, ensuring release readiness and reliability.

You’ll work closely with developers, product teams, and QA peers to dig into issues, develop test plans, and expand automated testing practices in a fast-paced tech environment.

Qualifications

• 2+ years of professional Software QA/testing experience.
• Background in telecommunications, VoIP, networking, or related tech.
• Experience testing mobile, web, and backend systems.
• Familiarity with Jira and defect tracking.
• Working knowledge of Linux and log analysis.
• Strong troubleshooting and analytical skills.
• Understanding of SDLC and testing methodologies.
• Exposure to test automation or scripting.

Responsibilities

• Test mobile, web, backend, API, and integrated applications.
• Perform functional, integration, regression, and acceptance testing.
• Test applications on Android and iOS platforms.
• Develop and execute test cases and validation procedures.
• Investigate defects using logs from apps, devices, and servers.
• Document and track issues in Jira and verify fixes.
• Troubleshoot across application, backend, network, and integration layers.
• Collaborate with development, product, and QA during releases.

Skills

Software QA

Telecom background

Mobile testing

Jira

Linux

Troubleshooting

Tools

Jira

Log Analysis

Job description

Required: Telecommunications industry experience

We’re looking for a hands-on Software QA Engineer to join a technology team supporting software solutions within the telecommunications and communications space.

This role is ideal for someone who enjoys digging into software issues, troubleshooting across multiple systems, and working closely with developers and product teams to make sure applications are reliable and release-ready.

What You’ll Do

• Test mobile, web, backend, API, and integrated software applications
• Perform functional, integration, regression, and acceptance testing
• Test applications across Android and iOS platforms
• Develop and execute test cases, test plans, and validation procedures
• Investigate defects using application, device, and server logs
• Document and track issues in Jira and verify software fixes
• Troubleshoot issues across application, backend, network, and integration layers
• Work with development, product, and QA teams throughout the release process
• Support opportunities to expand automated testing and improve QA processes

What We’re Looking For

• 2+ years of professional Software QA/testing experience
• Background in telecommunications, VoIP, networking, communications, or a related technology environment
• Experience testing mobile applications, web applications, and backend systems
• Familiarity with Jira and software defect tracking
• Working knowledge of Linux and log analysis
• Strong troubleshooting and analytical skills
• Understanding of software testing methodologies and the SDLC
• Exposure to test automation or scripting

Preferred Experience

• VoIP, SIP, RTP, PTT/MCPTT, or other real-time communications technologies
• Telecom network integrations or 3GPP standards
• API, UI, mobile, or backend test automation
• Python, Java, or similar programming/scripting languages
• Testing connected devices or third-party integrations
• ISTQB or another QA-related certification

Why Consider This Opportunity?

Join a team working on real-world communications technology where quality and reliability matter. This is a strong opportunity for a QA professional who wants hands‑on exposure to telecom software, troubleshooting, integrations, and modern testing practices.