Telecom ServiceNow Platform Architect — Governance & Catalog

Mothership; Plano (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a ServiceNow Certified Architect to join their Governance Team. In this pivotal role, you will design and implement innovative solutions within the ServiceNow platform, focusing on key modules like CSM, ITSM, and ITOM for the Telecom sector. Your expertise will drive best practices and governance while collaborating with cross-functional teams to ensure data integrity and compliance. This role offers a unique opportunity to lead technical initiatives, mentor junior staff, and stay at the forefront of ServiceNow developments. If you are passionate about transforming business processes and enhancing service delivery, this position is perfect for you.

Qualifications

• 5+ years of experience in ServiceNow architecture and implementation.
• Strong proficiency in ServiceNow platform capabilities and integrations.

Responsibilities

• Design and implement solutions within the ServiceNow platform for Telecom.
• Collaborate with stakeholders to enhance product catalog usability.

Skills

ServiceNow Architecture

Communication Skills

Problem-Solving

Data Modelling

Technical Leadership

Education

ServiceNow Certified Application Developer Certification

Certified ServiceNow System Administrator (CSA)

Certified Implementation Specialist (CIS)

Tools

ServiceNow

Flow Designer

Job description

An established industry player is seeking a ServiceNow Certified Architect to join their Governance Team. In this pivotal role, you will design and implement innovative solutions within the ServiceNow platform, focusing on key modules like CSM, ITSM, and ITOM for the Telecom sector. Your expertise will drive best practices and governance while collaborating with cross-functional teams to ensure data integrity and compliance. This role offers a unique opportunity to lead technical initiatives, mentor junior staff, and stay at the forefront of ServiceNow developments. If you are passionate about transforming business processes and enhancing service delivery, this position is perfect for you.