Telecom Service Delivery Coordinator

ADP, Inc.; El Paso (TX); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Work/ Life Balance

401K program

Team culture

Job summary

ADP, Inc. in El Paso, TX seeks a Service Delivery Junior Project Management Coordinator to coordinate customer orders for a facilities-based telecom provider. You will work with engineering, installation, testing, and billing teams to deliver on schedule and ensure customer satisfaction.

You will manage multiple client projects, communicate across departments, and maintain accurate data during kick-off and post-installation processes. Strong communication and data-entry skills are essential.

Qualifications

• Strong written and oral communication skills.
• Ability to analyze problems, prioritize workflow and meet deadlines.
• Fast and accurate data entry capability.

Responsibilities

• Coordinate cross-functional teams to deliver fiber services.
• Create deployment plans and schedules based on customer input.
• Act as single point of contact and ensure on-time installation.
• Document installations and coordinate with billing.
• Escalate orders at risk of missing delivery dates.

Skills

Communication

Influence

Data entry

Multitasking

Education

High school diploma or GED

BS/BA preferred

Job description

ADP, Inc. in El Paso, TX seeks a Service Delivery Junior Project Management Coordinator to coordinate customer orders for a facilities-based telecom provider. You will work with engineering, installation, testing, and billing teams to deliver on schedule and ensure customer satisfaction.

You will manage multiple client projects, communicate across departments, and maintain accurate data during kick-off and post-installation processes. Strong communication and data-entry skills are essential.