Telecom Sales Support Specialist — Data, Quotes & Contracts

New Horizons Communications; Concord (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life/AD&D insurance

401K with company match

Job summary

NHC is seeking a Sales Support Representative in Concord, MA to back the Sales Team and ensure accurate data flows throughout the sales cycle. The role emphasizes processing quotes, coordinating contracts and MSAs, and maintaining data accuracy across teams.

The successful candidate will have 1–2 years in telecom, strong Excel skills, and excellent communication, organizational, and attention to detail in a fast-paced environment.

Qualifications

• 1–2 years of telecommunications experience preferred.
• Excellent written and verbal communications skills.
• Strong organizational and time management skills.
• Must enjoy working in a fast-paced environment.
• Intermediate to advanced Excel skills.
• Excellent attention to detail.

Responsibilities

• Assist with opportunity/quote creation and management.
• Process in-flight order re-quotes requested by Project Managers, updating pricing and quote details.
• Generate customer contracts and MSAs, coordinate distribution and obtain signatures.
• Coordinate with Sales Reps, Sales Ops, Finance & Customers across activities.
• Review and modify data sets in Microsoft Excel.
• Document and communicate customer and sales challenges regularly.
• Provide day-to-day administrative support for the sales teams.
• Maintain data accuracy and data processes to support sales and quoting teams.

Skills

Telecom experience

Written and verbal communication

Organizational skills

Time management

Excel skills

Attention to detail

Tools

Microsoft Excel

Job description

NHC is seeking a Sales Support Representative in Concord, MA to back the Sales Team and ensure accurate data flows throughout the sales cycle. The role emphasizes processing quotes, coordinating contracts and MSAs, and maintaining data accuracy across teams.

The successful candidate will have 1–2 years in telecom, strong Excel skills, and excellent communication, organizational, and attention to detail in a fast-paced environment.