Telecom Quality Control Technician

Prince Telecom; Asheville (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a Quality Control Technician to enhance field quality and minimize damages. In this role, you'll conduct audits, analyze quality failures, and mentor technicians, ensuring compliance with regulations. Join a supportive team that values diversity and offers opportunities for professional growth. With hands-on training and a commitment to safety, your career will flourish in a culture that prioritizes connection and development. If you're ready to make a meaningful impact while enjoying great benefits, this is the perfect opportunity for you.

Benefits

Weekly Paychecks

Paid Time Off

Insurance (medical, dental, vision)

401(k) w/ Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Discounts via perkspot.com

Qualifications

• 5+ years of locating experience or equivalent.
• Proficient in using locating equipment and Microsoft/Google Suite.

Responsibilities

• Perform field audits for accuracy and compliance with laws.
• Conduct root cause analysis on quality failures and coach technicians.

Skills

Troubleshooting

Locating Experience

Quality Assurance

Root Cause Analysis

Communication Skills

Education

High School Diploma or equivalent

Tools

Locating Equipment

Microsoft Office Suite

Google Suite

Job description

Discover a more connected Quality Control Technician career

Join our team, we value our employees! Want to work for a growing company that has opportunities for advancement? Consider Bigham Cable Construction.

At Bigham Cable Construction, as a Quality Control Technician, you'll perform duties in identifying and addressing field quality deficiencies resulting in fewer damages.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts available via perkspot.com

What you’ll do as a Quality Control Tech

• You will select audits by working with operations supervisors, managers, and Field Check partners to prevent potential damages.
• You will perform field audits for accuracy of marks and compliance with applicable state laws, regulations, and contractual obligations per clients.
• You will conduct root cause analysis on quality failures.
• You will complete all applicable forms and documents required for the auditing and investigation processes, and communicate audits and investigation findings with quality assurance and operations management.
• You will correct field risk findings and coach/mentor technicians.
• You will perform quality assurance ride-along with field technician upon Operations Manager request.
• You will provide frequent and ongoing feedback to Field Check partner to improve quality results and reduce damages.
• You will provide witness testimony in small claims and litigated cases when necessary.

What you’ll need

• To be 18 years of age or older
• Authorization to work in the United States for this company
• You have 5 or more years of locating experience and/or equivalent.
• You are able to troubleshoot difficult locates and proficiently interpret all utility plats.
• You are proficient in using different locating equipment.
• You are proficient in Microsoft Office Suite or Google Suite.
• You may have 5 or more years of investigation experience.
• You are located in NC or northern SC (Spartanburg or Cherokee County).

Why work with us

Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

Diversity and inclusion are an essential part of our culture and success. Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.