Telecom Quality Control Technician

Dycom Industries, Inc.; Asheville, North Branford (NC, CT); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Quality Control Technician who will play a crucial role in ensuring field quality and compliance. This position offers the opportunity to conduct audits, perform root cause analyses, and mentor technicians, all while contributing to a safety-first culture. The company emphasizes professional development and provides a supportive environment where employees can thrive. With a commitment to diversity and inclusion, this role is perfect for those looking to make a meaningful impact in a growing organization. Join a team that values your contributions and offers pathways to advancement in your career.

Benefits

Weekly Paychecks

Paid Time Off

Parental Leave

Insurance (medical, dental, vision)

401(k) w/ Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Discounts via perkspot.com

Qualifications

• 5+ years of experience in locating and troubleshooting.
• Proficient in using various locating equipment and software.

Responsibilities

• Conduct audits and ensure compliance with regulations.
• Perform root cause analysis on quality failures.
• Coach and mentor technicians to improve quality.

Skills

Troubleshooting difficult locates

Interpreting utility plats

Using locating equipment

Microsoft Office Suite

Google Suite

Education

5+ years of locating experience

5+ years of investigation experience

Tools

Locating equipment

Job description

Discover a more connected Quality Control Technician career

Join our team, we value our employees! Want to work for a growing company that has opportunities for advancement? Consider Bigham Cable Construction.

At Bigham Cable Construction, as a Quality Control Technician, you'll perform duties in identifying and addressing field quality deficiencies resulting in fewer damages.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts available via perkspot.com

What you’ll do as a Quality Control Tech

• You will select audits by working with operations supervisors, managers, and Field Check partners to prevent potential damages.
• You will perform field audits for accuracy of marks and compliance with applicable state laws, regulations, and contractual obligations per clients.
• You will conduct root cause analysis on quality failures.
• You will complete all applicable forms and documents required for the auditing and investigation processes, and communicate audits and investigation findings with quality assurance and operations management.
• You will correct field risk findings and coach/mentor technicians.
• You will perform quality assurance ride-along with field technician upon Operations Manager request.
• You will provide frequent and ongoing feedback to Field Check partner to improve quality results and reduce damages.
• You will provide witness testimony in small claims and litigated cases when necessary.

What you’ll need

• To be 18 years of age or older
• Authorization to work in the United States for this company
• You have 5 or more years of locating experience and/or equivalent.
• You are able to troubleshoot difficult locates and proficiently interpret all utility plats.
• You are proficient in using different locating equipment.
• You are proficient in Microsoft Office Suite or Google Suite.
• You may have 5 or more years of investigation experience.
• You are located in NC or northern SC (Spartanburg or Cherokee County).

Why work with us

Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

Diversity and inclusion are an essential part of our culture and success. Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.