Telecom Quality Control Technician

UtiliQuest; Asheville (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dynamic team as a Quality Control Technician where your expertise in locating and quality assurance will shine. This role offers a unique opportunity to engage in field audits, troubleshoot complex locates, and mentor technicians, all while contributing to a safety-first culture. With hands-on training and a commitment to diversity and inclusion, you'll find a pathway to professional growth and fulfillment. Enjoy great benefits including weekly pay, paid time off, and a supportive work environment that values your contributions. If you're ready to make a difference in a growing company, this is the place for you!

Benefits

Weekly Paychecks

Paid Time Off

Parental Leave

Medical Insurance

Dental Insurance

Vision Insurance

401(k) w/ Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Qualifications

• 5+ years of experience in locating and troubleshooting.
• Proficient in Microsoft Office Suite and Google Suite.

Responsibilities

• Conduct field audits for accuracy and compliance.
• Perform root cause analysis on quality failures.
• Provide feedback to improve quality results.

Skills

Troubleshooting difficult locates

Interpreting utility plats

Using locating equipment

Microsoft Office Suite

Google Suite

Education

5+ years of locating experience

5+ years of investigation experience

Job description

Discover a more connected Quality Control Technician career

Join our team, we value our employees! Want to work for a growing company that has opportunities for advancement? Consider Bigham Cable Construction.

At Bigham Cable Construction, as a Quality Control Technician, you'll perform duties in identifying and addressing field quality deficiencies resulting in fewer damages.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts available via perkspot.com

What you’ll do as a Quality Control Tech

• You will select audits by working with operations supervisors, managers, and Field Check partners to prevent potential damages.
• You will perform field audits for accuracy of marks and compliance with applicable state laws, regulations, and contractual obligations per clients.
• You will conduct root cause analysis on quality failures.
• You will complete all applicable forms and documents required for the auditing and investigation processes, and communicate audits and investigation findings with quality assurance and operations management.
• You will correct field risk findings and coach/mentor technicians.
• You will perform quality assurance ride-along with field technicians upon Operations Manager request.
• You will provide frequent and ongoing feedback to Field Check partners to improve quality results and reduce damages.
• You will provide witness testimony in small claims and litigated cases when necessary.

What you’ll need

• To be 18 years of age or older
• Authorization to work in the United States for this company
• You have 5 or more years of locating experience and/or equivalent.
• You are able to troubleshoot difficult locates and proficiently interpret all utility plats.
• You are proficient in using different locating equipment.
• You are proficient in Microsoft Office Suite or Google Suite.
• You may have 5 or more years of investigation experience.
• You are located in NC or northern SC (Spartanburg or Cherokee County).

Why work with us

Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

Diversity and inclusion are an essential part of our culture and success. Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.