Telecom Program Manager – OSG Operations

Avangrid; City of Rochester (NY); On-site; USD 106,000 - 133,000; Full time

Benefits offered by this job

Competitive benefits and growth opps

Performance-based bonuses

12% 401(k) match

Comprehensive health, dental, and VIsn

Tuition reimbursement

Professional development and career-ax

Job summary

AVANGRID MANAGEMENT COMPANY, LLC. is seeking a Technical Project Manager in Rochester, NY to lead telecom programs and operational initiatives supporting wireline, voice, data, and carrier services.

This role coordinates across carriers, vendors, engineering, procurement, finance, IT, and leadership to deliver services efficiently and within governance requirements. The position emphasizes effective project execution, documentation, issue resolution, vendor coordination, and inventory governance

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 5+ years in telecommunications, telecom service delivery, carrier services, or related operational environments.
• Experience coordinating telecom service orders, MACDs, disconnects, migrations, provisioning, and documentation.
• Knowledge of wireline, voice, data, wireless/M2M, carrier services, and service lifecycle management.
• Strong project coordination skills including scope, schedules, risks, and stakeholder communication.

Responsibilities

• Lead telecommunications projects involving wireline, voice, data, and carrier services.
• Develop and manage project scope, schedules, milestones, resource plans, risk assessments, and closeout activities.
• Coordinate telecom service delivery: installations, MACDs, disconnects, carrier orders, migrations, testing, and handoffs.
• Act as primary coordinator among carriers, vendors, internal teams, engineering, procurement, finance, and IT.
• Manage carrier/vendor relationships to support performance, costs, and provider reviews.
• Support inventory governance, asset documentation, and audit-ready records.
• Oversee project financials: estimates, forecasts, budgeting, invoicing, and cost reviews.
• Identify and resolve risks, blockers, delays, inquiries; drive continuous improvement.

Skills

Telecommunications

Project coordination

Vendor management

Stakeholder communication

Analytical skills

Education

Bachelor’s degree in telecommunications, information technology, business, engineering, finance, or related discipline

Tools

Power BI

Power Apps

SharePoint

Excel

Job description

AVANGRID MANAGEMENT COMPANY, LLC. is seeking a Technical Project Manager in Rochester, NY to lead telecom programs and operational initiatives supporting wireline, voice, data, and carrier services.

This role coordinates across carriers, vendors, engineering, procurement, finance, IT, and leadership to deliver services efficiently and within governance requirements. The position emphasizes effective project execution, documentation, issue resolution, vendor coordination, and inventory governance