Telecom Program Manager: Carrier Services & Ops

Iberdrola; New York (NY); On-site; USD 106,000 - 133,000; Full time

Benefits offered by this job

Competitive benefits and growth opps

Performance-based bonuses 12%

401(k) match

Health, dental, and vision insurance

Tuition reimbursement

Professional development and career-av

Job summary

Avangrid is seeking a Technical Project Manager – OSG Telecom in Rochester, NY to manage telecommunications programs and initiatives across wireline, voice, data, and carrier services. You will coordinate with carriers, vendors, engineering, field ops, procurement, finance, and IT to ensure efficient delivery and governance compliance.

The role emphasizes effective project execution, accurate service documentation, timely issue resolution, and continuous improvement of telecom processes.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 5+ years in telecommunications or related operational roles.
• Experience coordinating service orders, MACDs, migrations, and documentation.
• Knowledge of wireline, voice, data, and carrier services.

Responsibilities

• Lead telecom projects and operational initiatives across services.
• Develop scope, schedules, milestones, and risk assessments.
• Coordinate service delivery orders, migrations, testing, and handoff.
• Manage vendor relationships and performance.
• Support inventory governance and asset documentation.
• Track project finances including estimates and OpEx/CapEx.

Skills

Project coordination

Vendor coordination

Stakeholder communication

MS Office

Power BI

Power Apps

Documentation

Analytics

Budget tracking

Education

Bachelor’s degree

Tools

Carrier portals

Telecom inventory platforms

Telecom expense-management systems

Job description

Avangrid is seeking a Technical Project Manager – OSG Telecom in Rochester, NY to manage telecommunications programs and initiatives across wireline, voice, data, and carrier services. You will coordinate with carriers, vendors, engineering, field ops, procurement, finance, and IT to ensure efficient delivery and governance compliance.

The role emphasizes effective project execution, accurate service documentation, timely issue resolution, and continuous improvement of telecom processes.