Telecom Operator PRN

Oviedo Medical Center; Town of Florida (NY); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Comprehensive health benefits

401(k) with match

Education and tuition support

Employee discounts

Job summary

Oviedo Medical Center is seeking a Telecommunications Operator (PRN) to operate a switchboard, relay calls and pages, and support patient-care communications. The role involves handling multiple lines, routing calls, and updating on-call directories in a fast-paced hospital setting.

Qualified candidates will have customer service experience, fluent English, and the ability to stay calm in emergencies. Prior PBX experience is desirable, with hospital experience preferred.

Qualifications

• Experience in customer service position.
• Ability to fluently speak and understand English.
• Previous PBX experience desirable.

Responsibilities

• Answer multiple incoming telephone lines.
• Obtain necessary information and transfer calls to correct extensions.
• Provide information to callers as appropriate.
• Perform overhead paging.
• Monitor all alarms located in PBX and notify appropriate personnel.
• Respond quickly to disaster and emergency situations.
• Assist with the maintenance of directories on-call list.

Skills

Customer service

English fluency

Calm under pressure

Tools

PBX system

Job description

Do you have the career opportunities as a Telecom Operator PRN you want with your current employer? We have an exciting opportunity for you to join Oviedo Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary And Qualifications

We are currently recruiting for a Telecommunications Operator to join our team! As our Telecommunications Operator, you will operate a switchboard to relay incoming calls, outgoing calls, and pages. We are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.

What qualifications you will need:

• Experience in customer service position
• Ability to fluently speak and understand English
• Ability to perform calmly, competently and quickly in emergencies

What you will do in this role:

• You will answer multiple incoming telephone lines.
• You will obtain necessary information and transfers calls to correct extensions.
• You will provide information to callers as appropriate.
• You will perform overhead paging.
• You will monitor all alarms located in PBX and notify appropriate personnel.
• You will respond quickly to disaster and emergency situations.
• You will assist with the maintenance of directories on-call list.
• What Qualifications you will need:
• Previous PBX experience is desirable.
• Experience in customer service position.
• Ability to fluently speak and understand English.
• Previous experience in hospital setting preferred.
• Ability to perform calmly, competently and quickly in emergencies.

Benefits

Oviedo Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Oviedo Medical Center is a 64-bed acute care hospital. We serve east Seminole County and surrounding communities. We offer a full range of healthcare services. Our services include surgical inpatient units and intensive care. We deliver 24/7 emergency care. Our hospital offers medical cardiology and telemetry. We provide inpatient and outpatient surgery, and women’s services including labor and delivery. Our hospital offers comprehensive diagnostic imaging. We also offer cardiopulmonary services and cardiac catheterization. We are committed to providing patient-centered care.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.