Telecom Operator

UKHS St. Francis Campus; Topeka (KS); On-site; USD 21,000 - 28,000; Full time

Job summary

UKHS St. Francis Campus in Topeka, KS is seeking a Day Shift PBX Telecom Operator on a PRN basis. You will answer calls, route messages, and support physicians and staff with timely communication.

This role emphasizes accuracy, courtesy, and a professional demeanor as you maintain messages and status information in accordance with hospital policy, while cross-training in the switchboard to support a safe, efficient environment.

Qualifications

• High School diploma/GED is preferred.

Responsibilities

• Answer calls promptly and courteously, recording messages accurately, and deliver messages following physicians' instructions.
• Keep accurate status information according to hospital policy; cross-train in the Switchboard area.
• Maintain a friendly, caring, and professional attitude toward all employees, patients and other calling parties.
• Provide a safe and clean work environment within the department.

Education

High School diploma/GED

Job description

Overview

Join our team as a day shift, PRN, PBX Telecom Operator in Topeka, KS.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• The University of Kansas Health System St. Francis Campus, a part of a rich legacy of compassionate care since 1909, now offers 378 licensed beds, a history of innovation, and strong community support.

Responsibilities

• Work under the direction of the supervisor of the Switchboard/Answering Service supervisor.
• The Switchboard attendant will answer all calls promptly and courteously, recording messages accurately, and deliver messages following the physicians instructions.
• Keep accurate status information according to hospital policy. Cross-train in the area of the Switchboard and maintain proficiency.
• Maintain a friendly, caring, and professional attitude toward all employees, patients and other calling parties.
• Provide a good working environment within the department to insuring a safe and clean work environment

Qualifications

Preferred Job Requirements:

• High School diploma/GED