Telecom Network Operations Intern: Automation & AI

Ericsson GmbH; Plano, Northern (TX, KY); Hybrid; USD 11,000 - 13,000; Part time

Job summary

Ericsson GmbH in Plano, TX is offering a 12-week Operations Support Intern position starting May 25th, 2027. You will gain hands-on experience in monitoring telecom network services, incident response, and service assurance while collaborating with senior engineers.

This internship includes learning core network and RAN components, supporting ticketing and change management, and contributing to playbooks and dashboards.

Qualifications

• Currently pursuing a Bachelor’s or Master’s degree in Information Technology, Telecommunications, Computer Science, Electrical/Computer Engineering, or a related field.

Responsibilities

• Develop automation of maintenance tasks using Python, Bash, Groovy, and Java and DevOps pipelines.
• Assist in monitoring network alarms and events; classify and escalate issues.
• Support incident management by tracking tickets and documenting updates.

Skills

Python

Bash scripting

Groovy

Java

Linux

Networking fundamentals

REST APIs

Git

Documentation

Analytical thinking

Education

Bachelor's or Master's degree in Information Technology / Telecommunications / Computer Science / Electrical/Computer Engineering

Tools

DevOps pipelines

Job description

Ericsson GmbH in Plano, TX is offering a 12-week Operations Support Intern position starting May 25th, 2027. You will gain hands-on experience in monitoring telecom network services, incident response, and service assurance while collaborating with senior engineers.

This internship includes learning core network and RAN components, supporting ticketing and change management, and contributing to playbooks and dashboards.