Telecom Network Analyst Associate - Build & Troubleshoot

AEP; Gahanna, Northern (OH, KY); Hybrid; USD 63,000 - 79,000; Full time

Job summary

American Electric Power (AEP) in Gahanna, OH seeks a Telecom Analyst Associate to assist with management of telecommunication networks, testing and analyzing network facilities, and support of LANs/WANs. You will learn AEP networks, perform basic analyses of software and hardware, and help monitor performance under supervision.

You will also assist with change and incident management, prepare routine cost estimates, and collaborate with a team to resolve issues while pursuing continuous

Qualifications

• Bachelor's degree in engineering, engineering technology, computer science, telecommunications, or related field.
• Associate degree with 2 years of relevant work experience.
• HS diploma/GED with 4 years of relevant work experience.
• Valid Driver's License is required.
• Basic knowledge of communications technologies and inter-networking principles.
• Effective verbal and written communication; teamwork; initiative.
• Occasional travel required.

Responsibilities

• Assists with basic analysis, operation, administration, and troubleshooting of owned and leased networks and systems; under general direction performs technical analyses of network software and hardware; helps resolve basic technical problems.
• Learns and adheres to policies, procedures, standards, codes, and regulations relevant to assignments. Pursues Zero Harm.
• Develops knowledge of AEP networks, components, and facilities to enable more efficient and comprehensive responses to projects and problems.
• Under general direction of more experienced employees prepares cost estimates for routine engineering assignments; documents project work; performs routine network assignments.
• Reviews and adheres to approval processes as part of change management, incident management, and trouble response scenarios.
• Learn AEP's organizational structure and the specific role and responsibility of one's organizational unit.

Skills

Telecom basics

Communication skills

Team player

Initiative

Education

Bachelor's degree in engineering/CS/telecom

Associate degree with 2 years experience

HS diploma/GED with 4 years experience

Job description

American Electric Power (AEP) in Gahanna, OH seeks a Telecom Analyst Associate to assist with management of telecommunication networks, testing and analyzing network facilities, and support of LANs/WANs. You will learn AEP networks, perform basic analyses of software and hardware, and help monitor performance under supervision.

You will also assist with change and incident management, prepare routine cost estimates, and collaborate with a team to resolve issues while pursuing continuous