Telecom Installation Technician - Paid Training + Overtime

ITG Communications, LLC; Charlemont (MA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid training

Overtime opportunities

Job summary

ITG Communications, LLC is seeking field technicians to install and maintain telecom and broadband services from street to home, including internet, video, voice, and alarm systems.

You will perform quality checks, follow safety protocols, and troubleshoot technical issues while maintaining records. The role requires strong customer service and the ability to work independently and as part of a team.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of experience as a technician in telecom or broadband field operations preferred.
• Experience with cable, internet, and voice service installations is a plus.

Responsibilities

• Install and maintain telecom and broadband services from street to home, including internet, video, voice, and alarm systems.
• Perform quality checks of the work to ensure installations meet client standards.
• Adhere to safety protocols and use PPE.
• Troubleshoot and resolve technical issues for customers.
• Maintain records of work performed and equipment used.
• Operate company vehicles safely and efficiently.
• Communicate with customers to explain services and address concerns.
• Stay updated on new technologies and installation techniques.
• Educate customers on self-help options and product features.
• Identify and pursue opportunities for additional services or upgrades.

Skills

Telecom installations

Customer service

Safety procedures

Education

High school diploma or equivalent

Job description

ITG Communications, LLC is seeking field technicians to install and maintain telecom and broadband services from street to home, including internet, video, voice, and alarm systems.

You will perform quality checks, follow safety protocols, and troubleshoot technical issues while maintaining records. The role requires strong customer service and the ability to work independently and as part of a team.