Telecom & Broadband Install Technician - Training Included

ITG Communications, LLC; Scranton (Lackawanna County); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid training

Overtime opportunities

Job summary

ITG Communications, LLC is seeking skilled telecom technicians to install and maintain internet, video, voice, and alarm services for residential and commercial customers. Training is provided with paid wages, transitioning to production pay, and opportunities for overtime.

The role emphasizes safety, quality checks, and clear communication with customers while staying current with new technologies and service features. Strong teamwork and independent work ethic are essential.

Qualifications

• High school diploma or equivalent.
• Technical certifications relevant to telecom/broadband (alarm systems, router configurations).
• 0–2 years experience in telecom or broadband field operations.
• Experience with cable, internet, and voice service installations a plus.

Responsibilities

• Install and maintain telecom and broadband services from street to home, including internet, video, voice, and alarm systems.
• Perform quality checks of the work executed to ensure installations meet client standards.
• Adhere to safety protocols and use proper personal protective equipment (PPE).
• Troubleshoot and resolve technical issues for customers.
• Maintain accurate records of work performed and equipment, consumables used.
• Operate company vehicles safely and efficiently.
• Communicate effectively with customers, explaining services and addressing concerns.
• Stay updated on new technologies, installation techniques, client products and features.
• Educate customers on self-help options and product features.
• Identify and pursue opportunities for additional services or upgrades

Skills

Technical aptitude

Customer service

Communication

Safety mindset

Education

High school diploma

Tools

Alarm systems

Router configurations

Cable installations

Job description

ITG Communications, LLC is seeking skilled telecom technicians to install and maintain internet, video, voice, and alarm services for residential and commercial customers. Training is provided with paid wages, transitioning to production pay, and opportunities for overtime.

The role emphasizes safety, quality checks, and clear communication with customers while staying current with new technologies and service features. Strong teamwork and independent work ethic are essential.