Telecom Cable Installer — Field Technician

ITG Communications, LLC; Arbutus (MD); On-site; USD 30,000 - 39,000; Full time

Job summary

ITG Communications, LLC in Maryland is seeking a telecom technician to install and maintain residential and commercial telecom and broadband services, including internet, video, voice, and alarm systems. You will perform quality checks and follow safety protocols.

Ideal candidates have a high school diploma and relevant certifications; 0–2 years experience is acceptable. You will troubleshoot issues, educate customers, and pursue upgrade opportunities while maintaining records and communicating

Qualifications

• High school diploma or equivalent.
• Technical certifications relevant to telecom and broadband industry (e.g., alarm systems, router configurations).
• 0–2 years of experience in telecom or broadband field operations is acceptable.

Responsibilities

• Install and maintain telecom and broadband services from street to home.
• Perform quality checks to ensure installations meet client standards.
• Adhere to safety protocols and use PPE.
• Troubleshoot and resolve technical issues for customers.
• Maintain records of work performed and equipment used.
• Operate company vehicles safely.
• Communicate effectively with customers about services and features.
• Stay updated on new technologies and installation techniques.
• Identify opportunities for additional services or upgrades.

Skills

Customer service orientation

Communication skills

Safety procedures

Time management

Education

High school diploma or equivalent

Technical certifications in alarm systems or router configurations

Tools

Alarm systems

Router configurations

Cable installations

Troubleshooting tools

Job description

ITG Communications, LLC in Maryland is seeking a telecom technician to install and maintain residential and commercial telecom and broadband services, including internet, video, voice, and alarm systems. You will perform quality checks and follow safety protocols.

Ideal candidates have a high school diploma and relevant certifications; 0–2 years experience is acceptable. You will troubleshoot issues, educate customers, and pursue upgrade opportunities while maintaining records and communicating