Telecom Field Technician: Install, Diagnose & Support

Combined-Public-Communications; Portland (ME); On-site; USD 36,000 - 60,000; Full time

Job summary

Combined-Public-Communications is seeking a Field Service Technician to install, maintain, and repair customers’ telecommunications systems. The role requires strong technical skills, problem-solving, and a commitment to outstanding customer service in a correctional environment.

The ideal candidate has high school or GED certification and proven field experience, with the ability to interpret schematics, handle routine testing, and perform multi-tasking.

Qualifications

• High school diploma or GED.
• Proven experience as a telecommunications or field service technician.
• Solid understanding of telecommunications systems and components.
• Ability to interpret and work from technical drawings and schematics.
• Strong technical, analytical, and problem-solving abilities.
• Ability to perform effectively under pressure and manage multiple tasks.
• Excellent communication and customer service skills.
• Valid driver’s license with a clean driving record (extensive travel required).
• Must successfully pass a background check.

Responsibilities

• Install, upgrade, and maintain telecommunications systems to meet customer and company requirements.
• Evaluate customer needs and recommend appropriate solutions.
• Perform routine testing to ensure systems are operating at peak performance.
• Conduct diagnostic testing and troubleshooting to identify and resolve technical issues.
• Install and terminate low-voltage cabling, including CAT5 and CAT6, keystones, and RJ45 connectors.
• Perform basic computer networking tasks across Windows and Mac environments.
• Order and replace components for various telecommunications systems and devices.
• Deliver exceptional customer service by providing clear communication and professional support.

Skills

Troubleshooting

Customer service

Technical skills

Communication

Education

High school diploma or GED

Job description

Combined-Public-Communications is seeking a Field Service Technician to install, maintain, and repair customers’ telecommunications systems. The role requires strong technical skills, problem-solving, and a commitment to outstanding customer service in a correctional environment.

The ideal candidate has high school or GED certification and proven field experience, with the ability to interpret schematics, handle routine testing, and perform multi-tasking.