Telecom Field Operations Manager

Uniti Group Inc.; Lewisburg (Union County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance Plans

401K Plan

Health & Flexible Savings Account

Educational Assistance Plan

Job summary

Uniti Group Inc. in Lewisburg is seeking a Manager of Local Operations to oversee installations and repairs, ensuring quality standards and safety compliance. The ideal candidate will possess a college degree and 5-7 years of professional experience with supervisory skills required.

This role focuses on motivating a team in a dynamic environment while maintaining a productive relationship with customers and city officials.

Benefits include health insurance, a 401K plan, and educational assistance.

Qualifications

• 5-7 years of professional experience with 2-3 years of supervisory experience.
• 9+ years of related technical or telephony experience.
• Required HR knowledge.

Responsibilities

• Manage technicians in installation and repair.
• Monitor the quality of work and enforce procedures.
• Coordinate job cut-over and handle escalated issues.
• Prepare budget inputs for tools and equipment.
• Maintain safety records and conduct training.

Skills

Motivation of employees

Customer service mindset

Knowledge of telephone operations

PC skills

Communication skills

Adaptability to changing technology

Education

College degree

Job description

Uniti Group Inc. in Lewisburg is seeking a Manager of Local Operations to oversee installations and repairs, ensuring quality standards and safety compliance. The ideal candidate will possess a college degree and 5-7 years of professional experience with supervisory skills required.

This role focuses on motivating a team in a dynamic environment while maintaining a productive relationship with customers and city officials.

Benefits include health insurance, a 401K plan, and educational assistance.