Telecom Engineer II: VoIP, IVR & Cloud Contact Center

Onco360 Oncology Pharmacy

Louisville (KY)

On-site

USD 70,200 - 85,800

Full time

14 days+

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Benefits offered by this job

401k with a match
Paid Time Off and Paid Holidays
Tuition Reimbursement
Floating Holiday
Referral Incentive
Paid Life insurance
Short & long-term disability insurance

Job summary

Onco360 Oncology Pharmacy is hiring a Telecommunications Engineer II to lead the design and implementation of telecom solutions. The role requires advanced knowledge of VoIP and telecom architecture, supporting a critical 24x7 call center environment.

Candidates should have a Bachelor’s degree in IT or related field, with extensive experience in supporting telecom systems. This position offers a competitive salary starting at $78K and various company benefits.

The role is located in Louisville, Kentucky, and deals with advanced telecommunications technologies.

Qualifications

  • 5+ years of experience supporting and engineering IP telecommunications infrastructure.
  • Strong experience with enterprise voice platforms and VoIP systems.
  • Advanced technical knowledge of VoIP strategies, contact center processes.

Responsibilities

  • Architect, engineer, implement, and support enterprise telecom solutions.
  • Lead design, configuration, and optimization of voice infrastructure.
  • Document requirements and build effective business continuity plans.

Skills

VoIP strategies
telecom architecture
troubleshooting
analytical abilities

Education

Bachelor’s degree in information technology, Networking, Engineering, Telecommunications

Tools

Mitel
Avaya

Job description

Onco360 Oncology Pharmacy is hiring a Telecommunications Engineer II to lead the design and implementation of telecom solutions. The role requires advanced knowledge of VoIP and telecom architecture, supporting a critical 24x7 call center environment.

Candidates should have a Bachelor’s degree in IT or related field, with extensive experience in supporting telecom systems. This position offers a competitive salary starting at $78K and various company benefits.

The role is located in Louisville, Kentucky, and deals with advanced telecommunications technologies.

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