A telecommunications leader in Burr Ridge seeks a COP Specialist responsible for managing the closeout process to ensure accuracy and timeliness. The role requires strong interaction with project teams and customers to guarantee 100% satisfaction. Candidates should have up to two years of relevant experience, excellent communication skills, and a customer-focused approach. Benefits include paid disability, life insurance, holidays, and 401K opportunities.
Qualifications
Two years of experience in closeout or administrative support services.
Experience with carrier closeouts.
Strong communication skills and professionalism.
Responsibilities
Attend internal and customer conference calls related to projects.
Collect and review COP requirements before project starts.
Prepare and submit COP packages to customers within 48 hours.
Skills
Learning Agility
Detail Oriented
Responsiveness
Customer Focused
Interpersonal Skills
Communication Skills
Education
Bachelor’s Degree Preferred
Job description
A telecommunications leader in Burr Ridge seeks a COP Specialist responsible for managing the closeout process to ensure accuracy and timeliness. The role requires strong interaction with project teams and customers to guarantee 100% satisfaction. Candidates should have up to two years of relevant experience, excellent communication skills, and a customer-focused approach. Benefits include paid disability, life insurance, holidays, and 401K opportunities.