Telecom & Broadband Install Tech – Paid Training

ITG Communications, LLC; Indianapolis (IN); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid training

Overtime opportunities

Career growth

Job summary

ITG Communications, LLC in Indianapolis, Indiana, is seeking skilled technicians to install and maintain telecom and broadband services for residential and commercial customers. This role emphasizes safety, quality, and customer service while performing installations from street to home.

You will receive paid training lasting 4–8 weeks at $15 per hour, after which pay transitions to production rates with overtime opportunities. A high school diploma and basic telecom familiarity are preferred.

Qualifications

• High school diploma or equivalent; relevant telecom certifications.
• 0–2 years experience in telecom or broadband field operations.
• Experience with cable, internet, and voice service installations a plus.
• Familiarity with safety procedures and PPE.

Responsibilities

• Install and maintain telecom and broadband services from street to home, including internet, video, voice, and alarm systems.
• Perform quality checks of the work executed to ensure installations meet client standards.
• Adhere to safety protocols and use proper personal protective equipment (PPE).
• Troubleshoot and resolve technical issues for customers.
• Maintain accurate records of work performed and equipment, consumables used.
• Operate company vehicles safely and efficiently.
• Communicate effectively with customers, explaining services and addressing concerns.
• Stay updated on new technologies, installation techniques, client products and features.
• Educate customers on self-help options and product features.
• Identify and pursue opportunities for additional services or upgrades.

Skills

Customer service

Technical aptitude

Time management

Safety awareness

Education

High school diploma or equivalent

Technical certifications in telecom/broadband

Tools

Alarm systems

Router configurations

Cable installations

Job description

ITG Communications, LLC in Indianapolis, Indiana, is seeking skilled technicians to install and maintain telecom and broadband services for residential and commercial customers. This role emphasizes safety, quality, and customer service while performing installations from street to home.

You will receive paid training lasting 4–8 weeks at $15 per hour, after which pay transitions to production rates with overtime opportunities. A high school diploma and basic telecom familiarity are preferred.