Telecom & Broadband Field Technician – Paid Training

ITG Communications, LLC; Cincinnati (OH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid training

Overtime opportunities

Job summary

ITG Communications, LLC is seeking technicians to install and service broadband, video, voice and alarm systems for residential and commercial clients in the Cincinnati area. You will start with paid training and progress as you gain production experience.

Training lasts 4–8 weeks with pay, then you move to production pay on a 4–6 day/week schedule with overtime opportunities. You’ll follow safety protocols & collect job data.

Qualifications

• High school diploma or equivalent with relevant telecom certifications.
• 0–2 years in telecom or broadband field operations is common.
• Experience with cable, internet, and voice installations is a plus.

Responsibilities

• Install and maintain telecom and broadband services from street to home, including internet, video, voice, and alarm systems.
• Perform quality checks of the work to ensure installations meet client standards.
• Adhere to safety protocols and use PPE.
• Troubleshoot and resolve technical issues for customers.
• Maintain records of work performed and equipment used.
• Operate company vehicles safely and efficiently.
• Communicate effectively with customers about services and concerns.
• Stay updated on new technologies and installation techniques.
• Educate customers on self-help options and product features.
• Identify opportunities for additional services or upgrades.

Skills

Technical aptitude

Customer service orientation

Time management

Independent work

Education

High school diploma or equivalent

Technical certifications relevant to telecom

Tools

Alarm systems

Router configurations

Job description

ITG Communications, LLC is seeking technicians to install and service broadband, video, voice and alarm systems for residential and commercial clients in the Cincinnati area. You will start with paid training and progress as you gain production experience.

Training lasts 4–8 weeks with pay, then you move to production pay on a 4–6 day/week schedule with overtime opportunities. You’ll follow safety protocols & collect job data.