Telecom Attendant

Tenet Healthcare; Phoenix (AZ); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision, and life保险

401(k) retirement savings plan with ER

Generous paid time off

Career development opportunities

Health savings accounts

Employee Assistance program

Voluntary benefits including pet, life

Job summary

Abrazo Community Health Network seeks a dedicated switchboard operator to manage PBX calls, relay messages, and respond quickly to emergencies with calm, professional communication. The role includes updating patient contact details, maintaining memos, and coordinating beeper assignments under supervision.

The position emphasizes excellent phone etiquette, strong interpersonal skills, and adherence to safety procedures. Join us to contribute to reliable hospital communications and patient care.

Qualifications

• Must be able to react quickly and calmly to emergency situations and work without direct supervision.
• Must exude excellent communication skills including proper phone etiquette.
• Experience: On the job training.

Responsibilities

• Operates the PBX answering incoming and in-house call requests.
• Responds to all emergency codes quickly and calmly with appropriate overhead paging.
• Contacts patients for an address update as indicated by Supervisor.
• Reviews updates in the communication book and initial memos.
• Inventories contents of safe at the beginning of each shift in the presence of a security guard.
• Assigns loaner beepers and programs new beepers.
• Ensures courteous and professional dialog with all customers.
• Other related job tasks or responsibilities as assigned

Skills

Excellent communication

Interpersonal skills

Phone etiquette

Education

High School Diploma or GED

Job description

Position Summary
To effectively handle communications and codes through the switchboard and to relay calls and messages to the proper person or department using a pleasant, clear phone voice and proper etiquette skills so that customers perceive excellent, competent service.

• Operates the PBX answering incoming and in-house call requests.
• Responds to all emergency codes quickly and calmly with appropriate overhead paging.
• Contacts patients for an address update as indicated by Supervisor.
• Reviews updates in the communication book and initial memos.
• Inventories contents of safe at the beginning of each shift in the presence of a security guard.
• Assigns loaner beepers and programs new beepers.
• Ensures courteous and professional dialog with all customers.
• Other related job tasks or responsibilities as assigned

• Minimum Requirements
  • Special Skills
    • Must be able to react quickly and calmly to emergency situations and work without direct supervision.
    • Must possess good interpersonal skills.
    • Must exude excellent communication skills including proper phone etiquette.
  • Education: High School Diploma or equivalent GED.
  • Experience: On the job training.
• Preferred Requirements
  • Experience: Previous switchboard or telephone experience.

Embark on a rewarding career with Abrazo Community Health Network hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Abrazo Community Health Network, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status