Tele-Sales Rep - REMOTE

Sierra Solutions; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Sierra Solutions in the United States is seeking a Tele-Sales Representative to support a national pharmaceutical product launch. You will reach healthcare provider offices by phone, explain approved products, and coordinate product sampling opportunities.

The role favors candidates with inside pharma sales, physician office outreach, healthcare call center experience, and strong outbound communication. You will maintain relationships with office staff, document interactions in CRM, and ensure

Qualifications

• 2+ years of pharmaceutical inside sales, tele-sales, or healthcare sales experience.
• Experience calling physician offices or healthcare providers.
• Strong outbound phone presence and communication skills.
• Comfort making a high volume of daily outbound calls.

Responsibilities

• Make outbound calls to physician offices within assigned territories.
• Introduce products using approved sales messaging.
• Discuss product sampling availability and coordinate sample requests.
• Build and maintain professional relationships with office managers, physicians, nurses, and clinical staff.
• Educate office personnel on approved product information and sampling programs.
• Document all customer interactions in CRM or call tracking systems.
• Meet daily call volume and activity expectations.
• Follow all FDA, HIPAA, and pharmaceutical compliance guidelines.
• Escalate customer questions requiring medical or field sales support.
• Maintain accurate records of outreach activities and sampling requests.

Skills

Pharmaceutical sales

Outbound calling

Relationship building

Tools

CRM systems

Microsoft Office

Job description

What You’ll Do

We're looking for a Tele-Sales Representative supporting a national product launch initiative for our pharmaceutical client.

In this role, you'll engage healthcare provider offices by phone, build awareness of approved pharmaceutical products, and coordinate product sampling opportunities.

This is a great opportunity for candidates with a background in inside pharmaceutical sales, physician office outreach, healthcare call center work, or medical sales support.

• Make outbound calls to physician offices within assigned territories
• Introduce products using approved sales messaging
• Discuss product sampling availability and coordinate sample requests
• Build and maintain professional relationships with office managers, physicians, nurses, and clinical staff
• Educate office personnel on approved product information and sampling programs
• Document all customer interactions in CRM or call tracking systems
• Meet daily call volume and activity expectations
• Follow all FDA, HIPAA, and pharmaceutical compliance guidelines
• Escalate customer questions requiring medical or field sales support
• Maintain accurate records of outreach activities and sampling requests

What You Bring

• 2+ years of pharmaceutical inside sales, tele-sales, or healthcare sales experience
• Experience calling physician offices or healthcare providers
• Strong outbound phone presence and communication skills
• Comfort making a high volume of daily outbound calls
• Ability to quickly establish rapport with healthcare professionals
• Strong organizational and documentation skills
• Proficiency with CRM systems and Microsoft Office