Telcom Analyst /Engagement Agent

Tata Consultancy Services; Plano (TX); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Discretionary Incentive

Medical Coverage

Parental Leave

Auto & Home Insurance

Commuter Benefits

Certification Reimbursement

401K Plan

Performance Bonus

College Fund

Student Loan Refinancing

Job summary

Tata Consultancy Services in Plano, Texas is seeking a Site Survey Coordinator to manage and coordinate site surveys across designated locations. You will serve as the main liaison for onsite technicians, guiding survey requirements, documentation standards, and data collection procedures.

Responsibilities include maintaining clear survey records, tracking milestones, and ensuring adherence to organizational standards and SLO benchmarks.

Qualifications

• Experience coordinating site surveys across assigned locations.
• Ability to assist technicians with survey requirements and documentation standards.
• Record-keeping of survey status, findings and completion metrics.

Responsibilities

• Schedule, coordinate, and facilitate site surveys across assigned locations.
• Act as the primary point of contact for onsite technicians during survey activities.
• Assist technicians in understanding survey requirements, documentation standards, and data collection procedures.
• Maintain accurate records of survey status, findings and completion metrics.
• Ensure compliance with organizational standards and SLO benchmarks.

Skills

Site survey coordination

Data collection

Onsite support

Milestone management

Job description

Customers reach out, Data entry, Coordinate site surveys, support onsite technicians, milestone management

• Schedule, coordinate, and facilitate site surveys across assigned locations.
• Act as the primary point of contact for onsite technicians during survey activities.
• Assist technicians in understanding survey requirements, documentation standards, and data collection procedures
• Maintain accurate records of survey status, findings and completion metrics.
• Ensure compliance with organizational standards and SLO benchmarks

Salary Range: $70,000-$75,000 a year

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.