Telco Account Manager

Plasma; Irving (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Plasma, based in Irving, TX, seeks a competitive Telecom Account Manager who thrives as both a Farmer and a Hunter. You will own relationships with telecom operators and drive revenue growth through strategic expansion and renewals in our AI-enabled solutions space.

The role requires 5–10 years of telecom sales/account experience, deep telco knowledge, and the ability to translate client challenges into AI-driven solutions.

Qualifications

• 5–10 years in telecom sales, account management or technology solutions.
• Proven ability to manage relationships in large telco environments.
• Demonstrated success driving revenue within complex, multi-stakeholder accounts.

Responsibilities

• Own a portfolio of telecom clients end-to-end—relationship management, renewals, expansion.
• Identify upsell/cross-sell opportunities and pursue expansion revenue within existing accounts.
• Hunt for new lines of business and whitespace opportunities within major telecom operators.
• Act as the primary point of contact; build trusted relationships across executive and operational levels.
• Develop strategic account plans and execute them with precision—pipeline development, forecasting, deal advancement.

Skills

Telecom sales

Account management

Strategic thinking

Contract negotiation

AI/Software fluency

Executive communication

Education

Bachelor’s degree

Job description

About Us

We are a fast-growing technology company headquartered in Irving, TX, delivering advanced AI-enabled Business Process Automation and digital transformation solutions across the

We are a fast-growing technology company headquartered in Irving, TX, delivering advanced AI-enabled Business Process Automation and digital transformation solutions across the telecommunications industry. Our platforms support large and midsize telecom operators with automation, network intelligence, operational optimization, and next-gen customer experience solutions. Our culture is built on competitiveness, collaboration, continuous learning, and an intrapreneurial mindset— a place for driven professionals who want to grow fast and win big.

Role Overview

We are seeking a competitive, driven Telecom Account Manager—someone who thrives both as a Farmer (deepening and expanding existing accounts) and as a Hunter (opening new opportunities).

This role is ideal for a highly driven individual with 5–10 years of telecom sales/account experience, who understands the telco ecosystem and is ambitious about scaling their career in the AI solutions space.

You will own relationships, revenue, expansion strategy, and client success within your telecom accounts—living in the telco space, speaking the language, and driving growth through insight, hustle, and execution.

Key Responsibilities

Account Ownership & Growth

• Own a portfolio of telecom clients end-to-end—relationship management, renewals, expansion, and long-term strategic value.
• Identify upsell/cross-sell opportunities and actively pursue expansion revenue within existing accounts.
• Hunt for new lines of business and whitespace opportunities within major telecom operators.

Client Engagement & Communication

• Act as the primary point of contact; build strong, trusted, long-term relationships across executive and operational levels.
• Conduct strategic business reviews, roadmap discussions, and performance analysis to show value and drive growth.

Sales Strategy & Execution

• Develop strategic account plans and execute them with precision—pipeline development, forecasting, and deal advancement.
• Negotiate commercial agreements and manage renewals with favorable terms.

AI & Telecom Expertise

• Become fluent in our AI and automation platforms and how they apply to telco workflows, operations, and digital transformation.
• Translate client challenges into actionable AI-driven solutions and coordinate with internal product/engineering teams.

Operational Excellence

• Maintain accurate CRM data, forecasts, and activity logs.
• Ensure smooth onboarding, adoption, and ongoing satisfaction for all assigned accounts.

What Success Looks Like

• You consistently exceed revenue targets through both farming and hunting.
• You are recognized by clients as a strategic partner—not just a vendor.
• You discover opportunities others miss and turn them into high-value wins.
• You bring a competitive, energetic, “let’s make it happen” attitude every day.
• You raise the bar for client experience, professionalism, and performance.

Experience

Required Skills & Experience

• 5–10 years in telecom sales, account management, or technology solutions (required).
• Proven ability to manage relationships in large telco environments.
• Demonstrated success driving revenue within complex, multi-stakeholder accounts.

Skills

• Strong communication and executive-level presentation abilities.
• Competitive, high-energy personality with strong drive and resilience.
• Strategic thinking with the ability to map client needs to solutions.
• Contract negotiation and deal management skills.
• Technical aptitude—comfortable discussing software, AI, workflows, and telecom operations.
• Strong organizational skills; able to juggle multiple priorities and accounts.

Education

• Bachelor’s degree in Business, Computer Science, Engineering, or equivalent.
• Sales or telecom certifications are a plus.

Who Thrives Here

• People who are competitive and hungry—who love to win.
• Professionals who live in the telecom world and want to dominate it.
• Individuals who balance relationship‑building with aggressive growth.
• Those who want a fast path to personal and professional growth.

If you’re self-motivated, results-driven, and excited to grow your career at the intersection of telecom and artificial intelligence, we want to meet you.