Teen Library Safety Aide (After-School)

Prince George; Bowie (MD); On-site; USD 21,000 - 30,000; Full time

Job summary

PGCMLS seeks two Public Safety Aides to maintain a safe, welcoming library environment, focusing on teens after school. You will monitor the library and grounds, address safety concerns, and guide behavior with calm, professional approaches.

Ideal candidates have strong communication, customer service experience, and the ability to de-escalate conflicts. CPR/First Aid certification or willingness to obtain is preferred; full-time hours vary by schedule.

Qualifications

• High School diploma or G.E.D. is required.
• Experience working with teens or in public settings is preferred.
• Training in conflict resolution or trauma-informed practices is preferred.
• CPR/First Aid certification or willingness to obtain.
• Strong communication and customer service skills.

Responsibilities

• Maintain a professional, visible presence throughout the Library and grounds.
• Monitor up to 300 teens after school hours and address safety concerns.
• Explain library behavior policies and de-escalate disruptions.
• Document observations and incidents per procedures; coordinate with PIC/Branch Manager.
• Assist customers and direct them to staff for additional help.
• Assist with end-of-day procedures to secure the building.
• Participate in meetings, trainings, and special projects.

Skills

Strong communication skills

Customer service experience

Proficiency with computers

Ability to de-escalate conflicts

Teamwork

Education

High School diploma or G.E.D.

Tools

Security systems

Job description

PGCMLS seeks two Public Safety Aides to maintain a safe, welcoming library environment, focusing on teens after school. You will monitor the library and grounds, address safety concerns, and guide behavior with calm, professional approaches.

Ideal candidates have strong communication, customer service experience, and the ability to de-escalate conflicts. CPR/First Aid certification or willingness to obtain is preferred; full-time hours vary by schedule.