TechOps Engineer — Automation & Zero-Trust Security

Candid Health; New York (NY); On-site; USD 100,000 - 140,000; Full time

Job summary

Candid Health is seeking a highly autonomous Technical Operations professional to automate employee lifecycle tasks, manage Apple MDM tooling (Jamf/Kandji), and improve security through Zero Trust implementations. You will balance day-to-day IT support with strategic projects in a fast-paced healthcare tech environment.

You will own end-to-end lifecycle automation, troubleshoot complex macOS issues, and collaborate with Engineering, Security, and People Ops to scale our infrastructure while

Qualifications

• 4+ years of hands-on Technical Operations or IT experience.
• Strong macOS troubleshooting skills and Apple MDM experience.
• Experience managing Apple MDM tools (Jamf, Kandji) and packaging workflows (AutoPkg).
• Awareness of data protection, compliance, and secure offboarding processes.
• Ability to translate security/technical changes to non-technical stakeholders.

Responsibilities

• Scale onboarding/offboarding by automating the end-to-end lifecycle for employees.
• Lead high-impact projects such as migrating Apple MDM platforms and Zero-Touch Enrollment.
• Build and maintain secure endpoint configurations for workstations and mobile devices.
• Enforce Zero Trust with SSO, SAML, and MFA across applications.
• Root-cause troubleshooting and collaboration with Engineering, Security, and People Ops.

Skills

Technical Operations

IT support

macOS troubleshooting

Automation / scripting

Zero Trust security concepts

Stakeholder communication

Tools

Jamf

Kandji

AutoPkg

Job description

Candid Health is seeking a highly autonomous Technical Operations professional to automate employee lifecycle tasks, manage Apple MDM tooling (Jamf/Kandji), and improve security through Zero Trust implementations. You will balance day-to-day IT support with strategic projects in a fast-paced healthcare tech environment.

You will own end-to-end lifecycle automation, troubleshoot complex macOS issues, and collaborate with Engineering, Security, and People Ops to scale our infrastructure while