TechOps Continuous Improvement Trainer

Delta Air Lines; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) matching

Flight privileges

Paid time off

Health benefits

Career development

Job summary

Delta Air Lines seeks an experienced Continuous Improvement Trainer to develop Lean capability across TechOps and deploy the Flight Path operating system. You will deliver instructor-led and virtual training, facilitate workshops, and coach leaders and employees on Lean methodologies and daily management.

You will collaborate with CI teams to accelerate the development of facilitators and practitioners, while upholding safety and operational excellence across Delta’s TechOps functions.

Qualifications

• Bachelor's degree in a related field.
• Minimum 5 years in operations, continuous improvement, or training-related roles.
• Experience delivering instructor-led training and facilitating workshops.
• Experience with Lean, Operational Excellence, or transformation programs.
• Strong facilitation, presentation, and coaching skills.
• Ability to communicate complex concepts clearly and practically.

Responsibilities

• Deliver Flight Path training programs and learning experiences.
• Facilitate Structured Problem Solving and Kaizen events.
• Coach leaders and employees on Lean methodologies and daily management.
• Develop and improve training materials and curricula.
• Assess learner proficiency and provide actionable feedback.
• Collaborate with CI Managers and leaders to close capability gaps.
• Evaluate training effectiveness and drive improvements.

Skills

Facilitation

Presentation

Coaching

Communication

Problem solving

Lean knowledge

Leadership engagement

Education

Bachelor's degree

High school diploma or equivalent

Tools

Microsoft Excel

PowerPoint

Microsoft Word

Learning technologies

Job description

How You\'ll Help Us Keep Climbing (Overview & Key Responsibilities)

The Continuous Improvement Trainer develops Lean capability across TechOps by delivering training programs, facilitating workshops, coaching leaders and employees, and supporting deployment of the TechOps Lean operating system (\"Flight Path\"). This role is responsible for building proficiency in Lean principles, Daily Management, Structured Problem Solving, leader standard work, and continuous improvement methodologies.

The position partners with operational leaders, frontline employees, and Continuous Improvement teams to develop the knowledge, skills, and behaviors required to successfully deploy and sustain the TechOps Lean Transformation while accelerating development of future facilitators, frontline leaders, and Continuous Improvement practitioners.

Roles And Responsibilities

• Deliver Flight Path training programs, workshops, simulations, bootcamps, and learning events that build Lean capability across TechOps.


• Facilitate Structured Problem Solving, action planning, and capability development activities that support operational excellence and continuous improvement objectives.


• Coach leaders, facilitators, and employees on Lean methodologies, Daily Management, standard work, and Flight Path principles.


• Support Kaizen events and transformation initiatives through facilitation, training, coaching, and capability-building expertise.


• Develop and continuously improve training materials, curricula, simulations, exercises, and learning content.


• Deliver instructor-led classroom training, virtual learning experiences, workshops, and simulation-based learning programs.


• Assess learner proficiency and provide coaching, feedback, and development recommendations to improve capability and application of Lean concepts.


• Collaborate with Continuous Improvement Managers, Coaches, and operational leaders to identify capability gaps and support workforce development plans.


• Evaluate training effectiveness and recommend improvements to learning methods, content, and delivery approaches.


• Practice safety-conscious behaviors in all operational processes and procedures and promote a culture of safety throughout the organization.

What You Need To Succeed (Minimum Qualifications)

• Bachelor's degree in Business, Engineering, Operations Management, Education, Organizational Development, Aviation Management, or related field preferred.


• Minimum 5 years of experience in operations, continuous improvement, operational excellence, organizational development, training, facilitation, or related business functions.


• Demonstrated experience delivering instructor-led training, workshop facilitation, coaching, or capability development programs.


• Experience supporting Lean, operational excellence, continuous improvement, or transformation initiatives preferred.


• Strong facilitation, presentation, communication, and coaching skills.


• Demonstrated ability to teach and develop others through classroom instruction, workshops, simulations, and practical application.


• Experience facilitating Structured Problem Solving, Kaizen events, workshops, or process improvement activities.


• Strong interpersonal skills with the ability to engage and influence employees at all organizational levels.


• Ability to communicate complex concepts in a clear, practical, and engaging manner.


• Working knowledge of Lean principles, Daily Management, standard work, leader standard work, and continuous improvement methodologies.


• Experience developing training materials, presentations, learning content, and instructional resources.


• Strong analytical and problem-solving skills.


• Proficiency in Microsoft Excel, PowerPoint, Word, and learning technologies.


• Consistently prioritizes safety and security of self, others, and personal data.


• Embraces diverse people, thinking, and styles.


• Possesses a high school diploma, GED, or high school equivalency.


• Is at least 18 years of age and has authorization to work in the United States.

What Will Give You a Competitive Edge (Preferred Qualifications)

• Airline, aviation maintenance, MRO, manufacturing, military, or other highly regulated operational industry experience.


• Formal Lean, Lean Six Sigma, Continuous Improvement, Operational Excellence, Training, Adult Learning, or Change Management certification.


• Experience facilitating virtual, classroom, and simulation-based learning environments.


• Experience designing and delivering workforce capability development programs.


• Experience facilitating Kaizen events, Structured Problem Solving sessions, and operational improvement activities.


• Experience coaching leaders, facilitators, and employees through organizational change and transformation initiatives.


• Proven ability to develop future facilitators, Continuous Improvement practitioners, and frontline leaders.


• Experience developing training content, simulations, workshops, and instructional materials for large operational organizations.


• Experience supporting Lean operating system deployment and sustainment efforts.

Benefits And Perks To Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Honesty, Integrity, Respect, Perseverance, and Servant Leadership – every day, in everything we do. Exploring a career at Delta gives you a chance to see the world while providing great benefits to help you keep climbing along the way:

• Competitive salary, performance incentives, industry-leading profit sharing, and 401(k) with generous direct contribution and company match.


• Paid time off including vacation, holidays, and paid personal time.


• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits.


• Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health counseling.


• Domestic and International (standby) Flight privileges for employees and eligible family members.


• Career development programs to achieve your long-term career goals.


• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto/homeowners/pet insurances.