Analytics Leader, Operations Performance and Planning

Delta Air Lines; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Profit sharing program

401(k) with company contributions

Job summary

Delta Air Lines seeks a senior analytics professional to lead the IFS & FOP crew planning analytics team. You will forecast demand, optimize crew supply, and translate data into actionable insights for senior leadership. Strong technical skills in SQL, Python, Excel and dashboards are essential.

You will partner with cross-functional teams to improve planning processes, extract data, and present results in a high-profile environment with aggressive timelines.

Qualifications

• Strong business acumen, statistical, analytical and problem-solving skills.
• Experience with SQL, Python, Excel, PowerPoint and dashboarding tools like PowerBI/Tableau.
• Excellent written, presentation, and verbal skills.

Responsibilities

• Develop understanding of IFS & FOP crew planning processes and reserve planning.
• Lead development of new planning processes and improve existing ones.
• Extract data from diverse sources for analysis and model development; communicate findings to senior leadership.

Skills

SQL

Python

Excel

PowerPoint

PowerBI

Tableau

Education

Bachelor's degree in a quantitative field

Job description

How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. Delta's OP&P Crew Planning & Performance team is responsible for maximize crew availability of pilots & flight attendants by forecasting demand & optimally placing supply, improving operational performance. The broader team link planning decisions to crew performance outcomes to continuously improve results, scales & standardizes best practices across the pilot & flight attendant crew divisions and connects the dots between crew performance and the broader operation / enterprise. This is an exciting opportunity develop experience leading an analytical team, supporting the FOP & IFS Crew teams to continually improve their planning process, incorporate recent performance trends into future plans and connect the dots between Crew performance & DL's broader operation. The successful candidate will espouse Delta's core values of Honesty, Integrity, Respect, Perseverance, and Servant Leadership. The successful candidate will have strong analytical, organizational & process skills, a drive for action, and the ability to partner with analysts, subject matter experts and leaders across the enterprise to influence strategy, improve operational reliability, and drive results.

• Develop a thorough understanding of IFS & FOP crew planning processes, including reserve planning and rotation construction
• Partner with FOP & IFS Crew Resources teams to create planning feedback loops to performance and strive to continuously improve planning processes & operational outcome
• Lead the development of new planning processes; sustain existing processe
• Locate and extract data from a variety of sources for use in analysis & model development; continuously strive to explore new data sources and improve DL's Crew Planning data landscape over tim
• Be able to conduct analysis, craft a narrative with key findings & insights and present results directly to senior Delta operational leadership, up to the SVP leve
• Be intellectually curious, ask questions, and speak up with ideas on how to improv
• Serve as technical expert on the team, striving to elevate the entire team's knowledge, expertise and effectiveness and partnering with leadership to help develop the entire tea
• Sustain a culture of independence and curiosity, supporting broader team members to look for problems to solve and come up with innovative idea
• Make things happen without frequent management direction and know when to communicate status or elevate issues to their manager, teammates or stakeholder
• Enjoy working in a high-profile environment with fluid priorities, ambiguity and extremely aggressive timeline

What You Need To Succeed (Minimum Qualifications)

• Must be performing satisfactorily in present position
• Strong business acumen, statistical, analytical, and problem-solving skills, and able to manage complex processes with cross-functional teams
• Excellent written, presentation, and verbal skills, with the ability to produce concise, relevant, strategically-driven documents and presentations for senior leaders
• Extensive experience with SQL, Python, Excel, PowerPoint and dashboarding tools like PowerBI/Tableau
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Bachelor's degree in Computer Science, Engineering, Information Science, Business/Management, Mathematics/Statistics, Economics or other relevant quantitative field
• Is at least 18 years of age and has authorization to work in the United States.
• At least 5+ years’ experience in analysis, data science, data wrangling, or other relevant quantitative other relevant quantitative field required
• Exhibit data curiosity and a demonstrated interest/ability in developing expertise
• Be willing try new things and fail, learn from each experience and improve

What Will Give You a Competitive Edge (Preferred Qualifications)

• Experience in operational planning, forecasting or developing predictive models for planning purposes
• Experience leveraging AI, automation & process improvement to elevate their own work and the work of those around them
• Demonstrated ownership of an existing process or body of work

Benefits And Perks To Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare