Technology Transformation Specialist

Sharp Decisions; Charlotte, Northern (NC, KY); Hybrid; USD 75,000 - 105,000; Full time

Job summary

Sharp Decisions is seeking a Transformation and Analytics Specialist to support Capital Markets Technology initiatives on a long-term W2 contract in a hybrid role in Charlotte, NC. You will assess current operating practices, improve reporting processes, and coordinate data from Jira, ServiceNow SPM, and Excel to drive executive-ready insights.

You will build dashboards and trackers, develop KPI metrics, and collaborate with stakeholders across technology, finance, and project delivery to close

Qualifications

• Experience supporting project delivery, technology operations, or enterprise transformation initiatives.
• Strong PowerPoint skills for executive-ready presentations.
• Advanced Excel skills with pivot tables, lookup functions, data validation, and data reconciliation.

Responsibilities

• Assess current technology operating practices, including Jira usage, project management tools, reporting processes, and data quality.
• Support change management, communications, training, and user adoption activities.
• Track transformation milestones, outcomes, risks, and dependencies, and provide regular progress reporting.
• Gather and synthesize input from multiple stakeholders and data sources into clear, actionable presentations and recommendations.
• Reconcile and validate data across Jira, ServiceNow SPM, Excel, and other reporting sources.
• Build and maintain internal trackers, KPIs, dashboards, and project management reports.
• Identify process, reporting, and data-quality gaps, and support the development of practical improvements.
• Coordinate follow-ups and action items across technology, business management, finance, and project delivery stakeholders.

Skills

PowerPoint

Advanced Excel

Data analysis

Stakeholder coordination

Communication skills

Jira usage

Tools

Jira

ServiceNow SPM

Job description

Long Term Contract on W2
Hybrid in Chalotte, NC

Summary

Supports and tracks change initiatives across Capital Markets Technology to improve development efficiency, financial transparency, project delivery discipline, and alignment with the enterprise operating model. This role combines transformation support, stakeholder coordination, data analysis, and executive-ready reporting.

Key Responsibilities

• Assess current technology operating practices, including Jira usage, project management tools, reporting processes, and data quality.
• Support change management, communications, training, and user adoption activities.
• Track transformation milestones, outcomes, risks, and dependencies, and provide regular progress reporting.
• Gather and synthesize input from multiple stakeholders and data sources into clear, actionable presentations and recommendations.
• Reconcile and validate data across Jira, ServiceNow SPM, Excel, and other reporting sources.
• Build and maintain internal trackers, KPIs, dashboards, and project management reports.
• Identify process, reporting, and data-quality gaps, and support the development of practical improvements.
• Coordinate follow-ups and action items across technology, business management, finance, and project delivery stakeholders.

Required Qualifications and Skills

• Experience supporting project delivery, technology operations, or enterprise transformation initiatives.
• Strong PowerPoint skills, with the ability to develop clear, executive-ready presentations.
• Advanced Excel skills, including pivot tables, lookup functions, data validation, and data reconciliation.
• Experience using Jira for project, delivery, or book-of-work tracking.
• Ability to organize and analyze information from multiple stakeholders, systems, and data sources.
• Strong attention to detail and the ability to identify inconsistencies in project and financial data.
• Effective written and verbal communication skills.

Preferred Qualifications and Skills

• Familiarity with book-of-work reporting, operating model transformation, financial project tracking, and technology portfolio management.
• Experience with ServiceNow Strategic Portfolio Management, or SPM.
• Experience building and maintaining KPIs, internal trackers, dashboards, and management reporting.
• SQL and Power BI experience is desirable but not required.