TECHNOLOGY TRAINING PROGRAM TEAM LEADER

General Dynamics - IT; Bethesda (MD); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits

401K with company match

Paid time off

Job summary

General Dynamics - IT is seeking a Technology Training Program Team Leader in Bethesda to design and deliver high-quality technology training for NIH researchers and staff. You will manage a busy schedule and ensure monthly course delivery across virtual, classroom, and hybrid formats.

You will leverage LMS platforms and enterprise tools, delivering clear, engaging instruction while aligning with NIH needs and 508-compliance standards.

Qualifications

• 5+ years of training or teaching experience.
• Exceptional communication and presentation skills.
• Experience designing training for broad and complex technical topics.
• Ability to deliver instruction through multiple modalities.
• Strong organizational and analytical skills.
• Experience with enterprise technologies such as Microsoft 365 and Windows 11.
• Preferred: Experience training via MS Teams, Zoom, and other virtual platforms.
• Experience with LMS platforms.
• Strong PowerPoint and content-creation skills.
• Experience developing Section 508-compliant training.

Responsibilities

• Lead the design, customization, and delivery of technology training for NIH researchers, clinicians, administrators, and IT professionals.
• Create and maintain course schedule, ensuring a minimum of 10 courses are facilitated each month.
• Evaluate course effectiveness and learner satisfaction, using feedback for continuous improvement in content and delivery.
• Partner with other trainers to share best practices and coordinate training efforts.
• Engage with federal stakeholders to maintain up-to-date technical knowledge.
• Teach virtual, classroom, hybrid, and hands-on courses, plus provide one-on-one consultation support.
• Support training operations by answering questions and providing technical assistance.
• Create innovative training solutions that elevate learner experience and improve program efficiency.
• Maintain up-to-date knowledge to meet NIH training needs.
• Tailor instruction for diverse audiences in a fast-paced scientific environment.
• Develop SCORM- and Section 508-compliant online content for the HHS LMS.

Skills

5+ years training/teaching

Exceptional communication

Training design for technical topics

Multi-modal instruction

Organizational/analytical skills

Microsoft 365 & Windows 11 familiarity

MS Teams / Zoom experience

LMS platforms experience

PowerPoint/content creation

Section 508-compliant training

Education

Bachelor’s degree in education or related field

Tools

LMS platforms

ServiceNow

Remote Access tools

Active Directory

Microsoft 365

Job description

TECHNOLOGY TRAINING PROGRAM TEAM LEADER

Own your career. Make an impact that matters. At GDIT, we don’t just support our customers - we advance their missions. Joining our team means becoming part of a community that values innovation, continuous learning, and real-world impact. As a Technology Training Program Team Leader supporting NIH, you will empower a world‑renowned scientific community through high‑quality, modern, and engaging technology training.

What You’ll Do

• Lead the design, customization, and delivery of technology training for NIH researchers, clinicians, administrators, and IT professionals
• Create and maintain course schedule, ensuring a minimum of 10 courses are facilitated each month.
• Evaluate course effectiveness and student satisfaction regularly, using feedback to identify opportunities for continuous improvement in training content, delivery, and learner engagement.
• Partner with other trainers to share best practices, coordinate training efforts, and offer timely, constructive feedback to enhance overall program quality.
• Engage with federal stakeholders to maintain up‑to‑date technical knowledge, ensuring training materials and processes reflect the current operational environment.
• Teach virtual, classroom, hybrid, and hands-on courses, plus provide one‑on‑one consultation support.
• Support training operations by answering questions, providing technical assistance, and ensuring classroom coverage.
• Create innovative training solutions that elevate learner experience and improve program efficiency.
• Maintain up‑to‑date technical knowledge to meet evolving NIH training needs.
• Tailor instruction for diverse audiences in a fast‑paced scientific and technical environment.
• Develop SCORM- and Section 508-compliant online content for the HHS Learning Management System.
• Review and update training materials regularly to align with NIH technologies and software updates.
• Support onboarding for Deskside new hires by teaching NIH‑specific systems (ServiceNow, Remote Access tools, Active Directory, etc.).
• Help ensure service continuity through cross‑training and documentation.
• Contribute to GDIT’s culture of continuous improvement, collaboration, and mission‑focused excellence.

What You’ll Need to Succeed

Required Skills & Abilities

• Bachelor’s degree in education or related field
• 5+ years of training or teaching experience
• Exceptional communication and presentation skills
• Experience designing training for broad and complex technical topics
• Ability to deliver instruction through multiple modalities
• Strong organizational and analytical skills
• Experience with enterprise technologies such as Microsoft 365 and Windows 11
• Preferred: Experience training via MS Teams, Zoom, and other virtual platforms.
• Experience with LMS platforms.
• Strong PowerPoint and content‑creation skills.
• Experience developing Section 508-compliant training.
• Security Clearance Level: Ability to obtain and maintain an NIH Public Trust clearance
• Location: Bethesda, MD (Onsite with potential hybrid schedule; not a remote position)

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace