NIH Tech Training Program Lead

General Dynamics - IT; Bethesda (MD); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits

401K with company match

Paid time off

Job summary

General Dynamics - IT is seeking a Technology Training Program Team Leader in Bethesda to design and deliver high-quality technology training for NIH researchers and staff. You will manage a busy schedule and ensure monthly course delivery across virtual, classroom, and hybrid formats.

You will leverage LMS platforms and enterprise tools, delivering clear, engaging instruction while aligning with NIH needs and 508-compliance standards.

Qualifications

• 5+ years of training or teaching experience.
• Exceptional communication and presentation skills.
• Experience designing training for broad and complex technical topics.
• Ability to deliver instruction through multiple modalities.
• Strong organizational and analytical skills.
• Experience with enterprise technologies such as Microsoft 365 and Windows 11.
• Preferred: Experience training via MS Teams, Zoom, and other virtual platforms.
• Experience with LMS platforms.
• Strong PowerPoint and content-creation skills.
• Experience developing Section 508-compliant training.

Responsibilities

• Lead the design, customization, and delivery of technology training for NIH researchers, clinicians, administrators, and IT professionals.
• Create and maintain course schedule, ensuring a minimum of 10 courses are facilitated each month.
• Evaluate course effectiveness and learner satisfaction, using feedback for continuous improvement in content and delivery.
• Partner with other trainers to share best practices and coordinate training efforts.
• Engage with federal stakeholders to maintain up-to-date technical knowledge.
• Teach virtual, classroom, hybrid, and hands-on courses, plus provide one-on-one consultation support.
• Support training operations by answering questions and providing technical assistance.
• Create innovative training solutions that elevate learner experience and improve program efficiency.
• Maintain up-to-date knowledge to meet NIH training needs.
• Tailor instruction for diverse audiences in a fast-paced scientific environment.
• Develop SCORM- and Section 508-compliant online content for the HHS LMS.

Skills

5+ years training/teaching

Exceptional communication

Training design for technical topics

Multi-modal instruction

Organizational/analytical skills

Microsoft 365 & Windows 11 familiarity

MS Teams / Zoom experience

LMS platforms experience

PowerPoint/content creation

Section 508-compliant training

Education

Bachelor’s degree in education or related field

Tools

LMS platforms

ServiceNow

Remote Access tools

Active Directory

Microsoft 365

Job description

General Dynamics - IT is seeking a Technology Training Program Team Leader in Bethesda to design and deliver high-quality technology training for NIH researchers and staff. You will manage a busy schedule and ensure monthly course delivery across virtual, classroom, and hybrid formats.

You will leverage LMS platforms and enterprise tools, delivering clear, engaging instruction while aligning with NIH needs and 508-compliance standards.