Technology Trainer

Ampcus, Inc; Pasadena (CA); Remote; Part time

Job summary

A global consulting firm is seeking a passionate remote Technology Trainer to help older adults thrive in the digital world. Responsible for teaching engaging virtual sessions on technology topics, this role requires excellent communication skills in English and either Mandarin or Spanish. Ideal candidates will have a minimum of 1 year of professional experience, knowledge of common tech tools, and a flair for teaching. Join a mission-driven team to empower seniors and promote tech engagement.

Qualifications

• Minimum of 1 year experience in a professional work setting.
• Experience teaching various age groups, especially seniors, is preferable.
• Comfortable using social media and other common technologies.

Responsibilities

• Teaching technology courses virtually and in-person using pre-developed curriculum.
• Offering personalized support to Senior Planet members.
• Coordinating with staff and collecting feedback.

Skills

Excellent speaking and communication skills

Ability to communicate technical information clearly in English and Mandarin or Spanish

Proficiency with Windows computers and iOS

Flexibility, patience, and a sense of humor

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title

Technology Trainer

Location

Pasadena, CA (Remote)

Job Overview

This part‑time, fully remote role is an opportunity for a passionate individual to help older adults thrive in the digital world. Trainers deliver engaging virtual sessions using a pre‑developed curriculum designed specifically for older learners. Sessions are typically one‑time classes focused on key technology topics, with schedules varying each quarter.

Job Responsibilities

• Teaching technology courses virtually and in‑person using the OATS curriculum and approach.
• Creating a comfortable and supportive learning environment.
• Offering personalized support to callers on the Senior Planet hotlines.
• Making outbound calls to Senior Planet members.
• Maintaining professionalism at all times.
• Representing and promoting Senior Planet culture and opportunities to course participants.
• Engaging in regular communication with OATS staff, including feedback on site issues, curriculum, etc.
• Coordinating with site staff, including site visits, graduations, etc.
• Submitting paperwork in a timely manner.
• Collecting surveys and evaluations.
• Entering data into Salesforce database.
• Participating in trainer meetings and other training events.
• Recruiting participants as needed.
• Supervising volunteers who assist classes, as needed Degree of autonomy and independent judgment.

Required Skills

• Minimum of 1 year experience in a professional work setting.
• Excellent speaking and communication skills.
• Ability to communicate technical information clearly in English and Mandarin OR English and Spanish.
• Experience teaching teenagers, adults, and/or seniors, preferable.
• Proficiency with Windows computers, iOS, popular social media sites, and other common technologies/devices.
• Comfortable traveling to various senior/community centers as needed, when/if safe to do so.
• Ability to work independently and as part of a training team.
• Flexibility, patience, and a sense of humor.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.