Information Technology - Technology Trainer

Ampcus, Inc; New York (NY); On-site; USD 34,440 - 48,216; Part time

Job summary

A technology consulting firm in New York is seeking a part-time Information Technology - Technology Trainer who will empower older adults through teaching technology courses. This role involves delivering curriculum-based virtual sessions, offering tech support, and helping participants apply digital skills in their lives. Candidates should have experience teaching various age groups, proficiency in technology, and strong communication skills. Flexibility and a sense of humor are essential for this supportive training environment.

Qualifications

• Experience teaching teenagers, adults, and/or seniors, preferable.
• Proficiency with Windows computers, iOS, popular social media sites, and other common technologies/devices.
• Comfortable traveling to various senior/community centers as needed.
• Ability to work independently and as part of a training team.
• Flexibility, patience, and a sense of humor.
• Minimum of 1 year experience in a professional work setting.

Responsibilities

• Teaching technology courses virtually and in-person using the OATS curriculum.
• Creating a comfortable and supportive learning environment.
• Offering personalized support to callers on the Senior Planet hotlines.
• Making outbound calls to Senior Planet members.
• Maintaining professionalism at all times.
• Coordinating with site staff, including site visits, graduations, etc.
• Participating in trainer meetings and other training events.

Skills

Excellent speaking and communication skills

Ability to communicate technical information clearly in English

Bilingual in English and Mandarin or English and Spanish

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title

Information Technology - Technology Trainer

Location

New York, NY

Job Description

This part-time position is a great opportunity for someone passionate about empowering older adults through technology. Trainers deliver curriculum-based virtual sessions, provide tech support, and help participants apply digital skills to everyday life.

Key Responsibilities

• Teaching technology courses virtually and in-person using the OATS curriculum and approach
• Creating a comfortable and supportive learning environment
• Offering personalized support to callers on the Senior Planet hotlines
• Making outbound calls to Senior Planet members
• Maintaining professionalism at all times
• Representing and promoting Senior Planet culture and opportunities to course participants
• Engaging in regular communication with OATS staff, including feedback on site issues, curriculum, etc.
• Coordinating with site staff, including site visits, graduations, etc.
• Submitting paperwork in a timely manner
• Collecting surveys and evaluations
• Entering data into Salesforce database
• Participating in trainer meetings and other training events
• Recruiting participants, as needed
• Supervising volunteers who assist classes, as needed

Required Qualifications

• Experience teaching teenagers, adults, and/or seniors, preferable
• Proficiency with Windows computers, iOS, popular social media sites, and other common technologies/devices
• Comfortable traveling to various senior/community centers as needed, when/if safe to do so
• Ability to work independently and as part of a training team
• Flexibility, patience, and a sense of humor
• Minimum of 1 year experience in a professional work setting.

Key Skills

• Excellent speaking and communication skills
• Ability to communicate technical information clearly in English, English and Mandarin OR English and Spanish

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.