Technology Support Technician (Field & On-Site)

Young World Physical Education; Waco (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Waco ISD Technology - Technician role focuses on delivering rapid and effective technology field services across campuses and admin sites. The technician will troubleshoot, repair, and maintain computers, peripherals, and network devices, while handling phone support and work orders to keep district technology running smoothly.

The position requires two years of college or technical training in computer maintenance, plus a valid Texas driver’s license.

Qualifications

• Two years of college or technical school/military training in computer maintenance and repair or equivalent experience.
• Valid Texas driver’s license.

Responsibilities

• Provide front-line tech support to end-users.
• Repair desktop and laptop hardware.
• Process technology work orders.
• Evaluate repairs and purchase parts.
• Setup and upgrade district hardware and software.
• Maintain reports and records.
• Assist in technology training for staff.
• Coordinate software deployments with network team.
• Create end-user tutorials.
• Promote district technology services.

Skills

Hardware basics

OS familiarity

Office apps

Troubleshooting

Customer service

Writing skills

SQL basics

Public schools

Group presentation

Education

2-year college

Driver's license

Job description

Waco ISD Technology - Technician role focuses on delivering rapid and effective technology field services across campuses and admin sites. The technician will troubleshoot, repair, and maintain computers, peripherals, and network devices, while handling phone support and work orders to keep district technology running smoothly.

The position requires two years of college or technical training in computer maintenance, plus a valid Texas driver’s license.