Technology Support Technician

WSRE; Pensacola (FL); On-site; USD 31,000 - 38,000; Full time

Job summary

Pensacola State College is seeking a Technology Support Technician to maintain and repair college-owned computers, laptops, peripherals, and software across labs, classrooms, and libraries.

The role requires an associate degree and two years of experience, with strong communication, problem-solving, and customer service skills, plus evening/weekend/holiday availability.

Annual salary is $34,675.00 with benefits; a FDLE background check is required for employment.

Qualifications

• Bachelor’s? No — requires an associate degree and two years’ experience supporting networked computers in a large enterprise computing environment.
• Progressively responsible experience may substitute for education on a year-for-year basis.

Responsibilities

• Maintain/repair college-owned computers, laptops, peripherals and software in labs, classrooms, and libraries.
• Support onboarding workers for network and telecommunications.
• Install, upgrade and maintain end-user computer equipment and software; ensure backups and proper reinstallation.

Skills

Communication skills

Verbal communication

Written communication

Problem solving

Customer service

Detail-oriented

Team collaboration

Time management

Education

Associate degree

Job description

Join the PSC family and connect with accomplished and diverse colleagues who inspire and innovate students and transform lives and futures. Along with helping our students reach their goals, Pensacola State makes career fulfillment a reality.

Job Description:

The Technology Support Technician participates in a variety of elevated supportive functions for all College-owned computers, laptops, peripherals and software for student, faculty, and staff end-users in computing spaces, classrooms and libraries, and supports onboarding workers for network and telecommunications. This position participates in installation, upgrades, and maintenance of all end-user computer equipment (including lab and classroom instruction computers and audio-visual equipment) and software, ensuring all end-user files are properly backed up and all application software is reinstalled and functioning properly. The Technology Support Technician must possess strong verbal and written communication skills with the ability to be detail-oriented in a fast-paced, team-oriented environment; excellent problem-solving skills, including researching for technical inquiries, and providing solutions; and demonstrate a positive attitude and excellent customer service skills. This position requires availability to work evening, weekend, and/or occasional holiday hours as determined by the supervisor.

Minimum Qualifications: Graduation from an institution that holds accreditation recognized by the U.S. Department of Education and approved by the College with an associate degree, and two years’ experience supporting networked computers in a large enterprise computing environment. Progressively responsible experience in supporting computers may be substituted on a year-for-year basis for the required education. Successful results of criminal background check are required.

*Per F.S. 295.065 - Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, will receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements.

Pursuant to College policy, it is an employment eligibility requirement for an applicant to meet the requirements of § 435.04(2), Florida Statutes, related to background investigations. Any person failing to meet the requirements of the statute will be deemed not qualified to hold employment in this position. A Florida Department of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition of employment, and any person who fails to disclose any adverse information contained in the background investigation at the time of submitting the employment application will be disqualified from employment.

Annual Salary: $34,675.00 ($17.79/hour)

APPLICATION DEADLINE: Open Until Filled - Review of applications will begin September 26, 2026. To receive full consideration, the online application and supplemental application materials must be received by September 25, 2026.

Pensacola State College offers a comprehensive benefits package for health, dental, vision, hospitalization, and supplemental insurance benefits through the State of Florida's Group Insurance Program. All employees in established, eligible positions are members of the Florida Retirement System from their first day of employment. Other benefits offered include participation in the wellness program, tuition waivers, educational opportunities, and paid sick leave. Additional leave types are position specific.

Pensacola State College does not discriminate against any personon the basis ofrace,color,ethnicity,religion,sex (as defined by applicable federal and state law),national origin,age,disability, genetic information, pregnancy, ormaritalstatus inits educational programs, activities, or employment. For inquiriesregardingthe College's nondiscrimination policies, contact the Civil Rights Compliance Officer at [phone], Pensacola State College, 1000 College Blvd., Pensacola, Florida 32504.