Systems Support Specialist

Pensacola-State-College; Pensacola (FL); On-site; USD 51,000 - 56,000; Full time

Job summary

Pensacola State College is seeking a Systems Support Specialist to provide advanced technical support and administration across on‑prem, hybrid, and cloud environments. You will manage enterprise servers, Microsoft 365, Azure resources, identity management, and virtualization to ensure secure, reliable services for campus operations.

Responsibilities include coordinating with IT staff and vendors, implementing automation, monitoring systems, and contributing to strategic initiatives while

Qualifications

• Bachelor’s degree in CS/IT or related field with four years enterprise IT admin experience.
• Experience with Microsoft enterprise infrastructure, M365, Azure, virtualization, storage, and networks.
• Successful background check required per college policy.

Responsibilities

• Provide advanced technical support and administration for the College's enterprise infrastructure.
• Install, configure, secure, monitor, and automate enterprise servers and cloud resources.
• Collaborate with IT staff, vendors, and campus departments to ensure highly available services.
• Support identity management, virtualization, databases, and business-critical applications.

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Four years of professional experience administering enterprise IT environments

Tools

Microsoft Active Directory

Entra ID

Intune

Defender

Sentinel

Purview

Azure Virtual Desktop

PowerShell

KQL

Hyper-V

SQL Server

IIS

SAN storage

Enterprise backup

Disaster recovery

Hybrid cloud

Job description

Join the PSC family and connect with accomplished and diverse colleagues who inspire and innovate students and transform lives and futures. Along with helping our students reach their goals, Pensacola State makes career fulfillment a reality.

Job Description:

The Systems Support Specialist provides advanced technical support and administration for the College's enterprise infrastructure, including on-premises, hybrid, and cloud environments. This position is responsible for the installation, configuration, administration, security, monitoring, automation, maintenance, and continuous improvement of enterprise servers, Microsoft 365 services, Azure cloud resources, identity management, virtualization platforms, storage, databases, and business-critical applications; works collaboratively with Information Technology staff, vendors, and campus departments to ensure highly available, secure, and reliable technology services while supporting the College's strategic initiatives. Reports to Director, Systems Support.

Minimum Qualifications:

Graduation from an institution that holds accreditation recognized by the U.S. Department of Education and approved by the College with a bachelor’s degree in Computer Science, Information Technology, or a related field and four years of professional experience administering enterprise IT environments, including Microsoft enterprise infrastructure, Microsoft 365, Azure cloud services, virtualization, storage, networking, scripting, cybersecurity, and enterprise applications. Five years of progressively responsible enterprise systems administration experience may substitute for the required bachelor’s degree. A successful criminal background check is required. Pursuant to College policy, it is an employment eligibility requirement for an applicant to meet the requirements of §435.04(2), Florida Statutes, related to background investigations. Any person failing to meet the requirements of the statute will be deemed not qualified to hold employment in this position. A Florida Department of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition of employment, and any person who fails to disclose any adverse information contained in the background investigation at the time of submitting the employment application will be disqualified from employment.

Preferred Qualifications:

• Prefer experience with Microsoft Active Directory, Entra ID, Intune, Defender, Sentinel, Purview, Azure Virtual Desktop, and automation using PowerShell and KQL.
• Experience administering Hyper‑V, SQL Server, IIS, SAN storage, enterprise backup, disaster recovery, and hybrid cloud environments.

Salary Range:

$50,800.00 - $55,800.00

APPLICATION DEADLINE:

Open Until Filled – Review of applications will begin October1,2026. To receive full consideration, the online application and supplemental application materials must be received by September30,2026.

Pensacola State College offers a comprehensive benefits package for health, dental, vision, hospitalization, and supplemental insurance benefits through the State of Florida’s Group Insurance Program. All employees in established, eligible positions are members of the Florida Retirement System from their first day of employment. Other benefits offered include participation in the wellness program, tuition waivers, educational opportunities, and paid sick leave. Additional leave types are position specific.

Pensacola State College does not discriminate against any personon the basis ofrace,color,ethnicity,religion,sex (as defined by applicable federal and state law),national origin,age,disability, genetic information, pregnancy, ormaritalstatus inits educational programs, activities, or employment. For inquiriesregardingthe College’s nondiscrimination policies, contact the Civil Rights Compliance Officer at (850)484‑1759, Pensacola State College, 1000 College Blvd., Pensacola, Florida32504.

Located on Florida’s beautiful Emerald Coast, Pensacola State College is the oldest of the 28 institutions in the Florida College System. With six campuses and centers ─ Pensacola, Warrington, Milton, South Santa Rosa, Century and downtown Pensacola, the College serves approximately 26,000 students. Since opening its doors with 136 students in a Pensacola boarding house in 1948, more than 110,000 students have earned bachelor’s degrees, associate degrees and workforce certificates from the College.

By joining the PSC family, you connect with accomplished and diverse colleagues who inspire and innovate students and transform lives and futures. Along with helping our students reach their goals, Pensacola State makes career fulfillment a reality. Explore our employment opportunities today.